Floral Expressions Florist

category: Florist
address: 4414 NW 23rd Ave, Gainesville, FL 32606, United States
Phone: +1 352-375-1234
worktime:
DayTime
Monday8:30 AM–6 PM
Tuesday8:30 AM–6 PM
Wednesday8:30 AM–6 PM
Thursday8:30 AM–6 PM
Friday8:30 AM–6 PM
Saturday9 AM–5 PM
Sunday9 AM–5 PM

site: http://floralexpressionsflorist.com/
rayting: 4.7
services: From the business: Small business,
Service options: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, Same-day delivery,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Planning: Quick visit,
Payments: Credit cards, Debit cards, Credit cards,

Florist near me:

Le Bouquet Fleurs | Paradise Beach Flowers and Gifts | Publix Super Market at Ocean Breeze Plaza | Clermont Florist and Wine Shop


Name: E***** B***
Date: 2024-01-23 13:56:34
Rating: 5
Comment: Floral Expressions supplied for my wedding and did an outstanding job! They were able to make my exact vision come to life, were professional and easy to work with, and had no problems making adjustments to our order throughout the planning process. Highly recommend!
Name: M** B
Date: 2023-12-15 17:18:03
Rating: 5
Comment: Family owned & operated, this florist shop has been open for as long as I can remember. I recently used their services to provide my Mom with flowers for her birthday, and the flower arrangement & balloon were absolutely beautiful. I live out of town, so they made the process of choosing, buying, and delivering the arrangement so easy. I highly recommend their shop. Everyone is so kind and helpful.
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Name: R*** L*******
Date: 2023-12-04 20:05:56
Rating: 5
Comment: Called from out of town to order flowers for a funeral. Jennifer showed great empathy and understanding in helping us select an arrangement. She even helped us choose words of expression that we so desperately needed at the time. Her outstanding customer service should be commended.
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Name: M******* L
Date: 2023-12-03 11:55:42
Rating: 5
Comment: I ordered the English Garden for my daughters birthday, with a request for additional flowers to be added. This is the photo she sent me. I think its stunning, and she loves it. Ill definitely order from Floral Expressions again.
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Name: L*** B****
Date: 2023-10-12 13:19:21
Rating: 5
Comment: Love this shop. They are always so well prepared and do a terrific job providing beautiful arrangements. I would highly recommend this shop🥰
Name: l**** r*********
Date: 2023-09-27 22:22:19
Rating: 5
Comment: Very efficient and personable
Name: M**** B******
Date: 2023-09-21 13:05:09
Rating: 5
Comment: The floral arrangements for my mothers memorial service were absolutely beautiful! Delivered on time, fragrant and met all my expectations for special requests.
Name: P**** C
Date: 2023-08-29 20:00:49
Rating: 5
Comment: Beautiful bouquet of pink roses to celebrate daughters sorority bid day. Arrived on time and super friendly.
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Name: J****** C****
Date: 2023-06-24 01:42:13
Rating: 5
Comment: Delivered beautiful premium bouquet to my sweet sister (after she helped me with surgery in Orlando) the same day I called. ❤️
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Name: E***** H*****
Date: 2023-05-21 23:14:18
Rating: 5
Comment: Beautiful arrangements. I’ll use them every time!
Name: R***** L*****
Date: 2023-05-06 18:19:58
Rating: 5
Comment: Stopped in for an unplanned attempt at getting a flower bouquet for a graduation. They are lifesavers. Fast courteous assistance. And a beautiful arrangement.. Thank you very much.
Name: H* R********
Date: 2023-03-14 22:42:36
Rating: 4
Comment: Nice!
Name: R**** G*****
Date: 2023-03-09 04:15:23
Rating: 5
Comment: Made an extra special arrangement for me. Added to one of the standard with the colors I was trying to do for my mother for here 87th birthday. Everything was amazing. Recommending as the florist to use in Gainesville.
Name: E***** B******
Date: 2023-02-20 16:11:28
Rating: 5
Comment: 2/17/23, Ordered a bouquet for the funeral of a family member. It was delivered on time and beautiful. Floral ExpressIons is the best, I live in Georgia and to get the top notch service they provided was a burden lifted off of our shoulders during this process of grieving. Thank you to the young lady who took my order and staff👍🏾
Name: M******* P****
Date: 2023-02-18 17:44:20
Rating: 5
Comment: Worked as a delivery driver for Valentines Day. Each flower arrangement was gorgeous and you can see their attention to detail and love for what they do.Great atmosphere and lovely people to work for too.
Name: S****** B****
Date: 2023-02-15 00:50:23
Rating: 5
Comment: I wrote a negative post earlier and I would to apologize for that post !The flowers did arrive and my girlfriend Ana loves them 💕I need to work on my patience and realize this is a very busy day for everyone in the flower and delivery business!Please accept my apology and thank you for going the extra mile !
Name: J***** D** R**
Date: 2023-02-07 18:56:29
Rating: 5
Comment: Just got a photo from my daughter with her flowers on her birthday at UF!!!! You guys did it great!!! Perfect size and beautifully presented!!! I did it online during the weekend and all went on time.THANK YOU for your professionalism!!!Very happy that I choose you….
Name: B** K***
Date: 2023-01-27 17:52:22
Rating: 5
Comment: Most beautiful arrangement. delivered on time. exceptional value!
Name: L*** R***
Date: 2023-01-25 00:00:57
Rating: 4
Comment: Nice bouquet of flowers for loved one. Will recommend. Counter staff was pleasant and professional.
Name: N*** D******
Date: 2023-01-23 19:55:15
Rating: 5
Comment: Looked great, better than the picture online!
Name: T**** J******
Date: 2023-01-06 15:51:28
Rating: 4
Comment: Will certainly use again. I called out of state to order an arrangement for my Mother. Staff friendly prompt service.
Name: K** H***
Date: 2022-11-17 14:31:31
Rating: 5
Comment: I work for a local law firm and I always try to support local businesses. I set up an account for our office for when we need to send flowers to clients, etc. Many are so thrilled with their arrangements that they send pictures. I must say, each one is bright and colorful and fresh looking. I sent an arrangement to the wife of a very important client and she contacted my boss and said this might be the most beautiful arrangement I have ever seen. I now always use them for my personal purchases as well and will not go anywhere else.
Name: A*** W*****
Date: 2022-06-21 18:13:45
Rating: 5
Comment: Called and ordered some flowers and they did a great job getting them where they needed to be and the flowers looked great also
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Name: L*** B****
Date: 2022-06-20 19:29:26
Rating: 5
Comment: I love this shop! They are so creative and will go the extra mile to help out a customer. I highly recommend this shop. Big thank you to their staff for helping me in a pinch.
Name: D**** S****
Date: 2022-05-27 15:45:34
Rating: 5
Comment: I always use floral expressions and they never disappoint. Friendly and professional, and the arrangements are always beautiful. I highly recommend these people.
Name: S***** Z****
Date: 2022-05-26 11:55:24
Rating: 5
Comment: Each of these ladies were AMAZING!!! I felt as though their main mission was to ensure my daughter was satisfied! They went above and beyond to create the perfect piece for my daughters prom….and the results were FLAWLESS! Top-tier customer service!!!!
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Name: S**** H******
Date: 2022-03-16 19:37:34
Rating: 5
Comment: I love Floral Expressions. Everytime I stop in spontaneously, I find just what I wanted. The staff is extremely helpful and courteous.
Name: L**** C****
Date: 2022-03-15 14:41:43
Rating: 5
Comment: These flowers for my sweet MIL’s funeral surpassed my expectations. We came in from Atlanta for our private viewing the day before the funeral. The beauty of these arrangements moved me to unexpected tears. My sweet Hazel loves flowers and it was so important to me that we honor her with a gorgeous casket spray (arranged by Scott) and standing spray (arranged by Maria). I had no idea that these arrangements would mean so much to us and evoke such a feeling of happiness.
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Name: N**** T*******
Date: 2022-01-07 22:27:47
Rating: 5
Comment: Friendly staff, quality floral arrangements, clean and welcoming environment.
Name: K******* L******
Date: 2021-12-19 19:12:21
Rating: 5
Comment: I wasn’t able to find stem dyed blue roses one week prior to graduation and couldn’t find anybody else willing to spray tip white roses blue. appreciated someone texting me a sample of the spray technique. Although I wish there was more blue on the roses, we were all thrilled with the arrangement. It was gorgeous and my daughter loved them. Thank you!
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Name: A** R*****
Date: 2021-12-17 20:17:45
Rating: 5
Comment: EDIT: This was a review I apparently did not post but meant to. Today, I ordered from them again for my friends birthday at the last minute for delivery. They turned out AMAZING and my friend loves them! Thank you Floral Expressions!!This local florist is wonderful! In the last 3 weeks, I have ordered flowers for my mom and my niece and they have been beautiful, fresh and colorful arrangements. It had been a while since Id ordered any flowers but I knew from using them years ago exactly who to call. Both times I called I had a very basic idea of what Id wanted and both times the staff assisted me with my decision. Not only did that experience make my day but when my mom and my niece received them it made their day too. Thats exactly what I wanted. Thank you Floral Expressions, keep up the good work!
Name: C***** S******
Date: 2021-11-29 15:10:25
Rating: 5
Comment: Beautiful flowers and courteous staff. Willing to personalize arrangements to your wishes.
Name: J***** E****
Date: 2021-10-01 14:44:44
Rating: 5
Comment: Great service. Definitely recommend
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Name: J******* D
Date: 2021-09-23 17:50:27
Rating: 5
Comment: I have been using Floral Expressions Florist since my office opened in 2018. As of late we have been using them more and more. The last arrangement was for a sweet customer that passed away. The viewing was in Gainesville and the Funeral in Miami. The family said that the arrangement was the most beautiful and survived the travel days to his services in Miami. They always do an amazing job and I highly recommend them. Best in town!
Name: L** M*********
Date: 2021-08-29 22:34:27
Rating: 5
Comment: Helpful with a spray for funeral. Wonderful arrangements and accommodating florist.
Name: C******
Date: 2021-08-07 23:09:17
Rating: 5
Comment: Great place. I was helped right away, I walked in without ordering ahead and there was a great selection of flowers. They made me a custom bouquet, on the spot, that was beautiful. I dont know much about flowers so it helped that they asked me questions to get what I was looking for. Ive seen flowers that theyve done for others and they were beautiful as well.Bonus, they have boxes of chocolates from Thornebrook Chocolate so that you can grab them with your flowers.
Name: C****** J******
Date: 2021-08-05 13:29:17
Rating: 5
Comment: I absolutely love the way that I am treated and my mother is always happy with her flowers that I send her monthly. They have such a large assortment of beautiful Floral Arrangements and Plants for every occasion. I highly recommend this place to everyone.
Name: A** S*******
Date: 2021-06-19 15:37:19
Rating: 5
Comment: What an exceptional caring florist. Received a gorgeous bouquet from our daughter who lives in Coloradofor Mothers Day and today an absolutely beautiful plant for Fathers Day. You can tell they care about what they make for a customers and it is nice to see a company like this alive and well in Gainesville.
Name: L***** O****
Date: 2021-05-18 17:34:06
Rating: 5
Comment: I always order our flowers for Mother’s Day early but this year where my mother lives there is no florist so delivery became a little complicated and no one could deliver on my requested date. The staff at Floral Expressions who are always my “Go To” florist went above and beyond to ensure that even though my brother and my flowers were going to be delivered after Mothers Day to our Mom; they made sure the flowers were perfect from the other florist. I always appreciate Floral Expressions on 23rd Ave personal attention whether it’s on the phone or if I go to the store. Our Mom loved her flowers and if I can figure out how to post a picture here I will. Thank you so much.Laurie OwensGainesville, FL
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Name: H**** H*****
Date: 2021-04-29 14:44:30
Rating: 5
Comment: The most beautiful flowers I have ever seen from a florist! They were friendly, efficient, and were able to create one of the arrangements I picked out on their website! My experience with others has always been that they did not have the flowers in stock that they showed on their website which was very frustrating. Floral Expressions was able to deliver the same day, and I even received an email when they were delivered to the recipient.
Name: K A****
Date: 2021-04-23 00:59:09
Rating: 5
Comment: I live in a different city than Gainesville and spoke to Elizabeth over the phone about the arrangement I wanted to order for a friend in town. The arrangement I wanted was mostly pink; but the person I was ordering for loves orange and so I asked if she could modify the arrangement to have more orange flowers, etc. She was very accommodating. The person whom I ordered for received the flowers on the morning of the requested delivery date and five days later, the arrangement is still blooming very nicely and she could not be happier. She sent me pictures and the arrangement was wonderful. Kudos to Elizabeth for her excellent customer service into the staff for making a beautiful arrangement!
Name: C*** D***
Date: 2021-04-07 15:38:47
Rating: 5
Comment: I came in the Friday before Easter looking for an arrangement of 4 dozen white flowers. Not only did they have them in stock but they were courteous and friendly. The arrangement was absolutely stunning and was ready on time. I will definitely be using them for any flower needs in the future.
Name: D**** G******
Date: 2021-03-22 17:56:43
Rating: 4
Comment: Helpful and friendly staff.
Name: D**** J****
Date: 2021-03-04 20:35:33
Rating: 5
Comment: DONT HESITATE TO USE THIS FLORIST! I called wanting a delivery for the next day. It was extremely important for this to be a very, very nice arrangement. They came through in a big way! The arrangement was beautiful and it was a pleasure doing business with them. I will definitely use them again if I need a florist in this area!!
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Name: J*** K*****
Date: 2021-02-25 02:03:39
Rating: 5
Comment: Great service even fixed an order mistake on my part quickly. The have beautiful roses purchased 16 for my daughters 16th birthday and she received so many compliments thank you!!!
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Name: A******* S*******
Date: 2021-02-12 18:37:01
Rating: 5
Comment: The service was great everyone is nice in curious
Name: M**** H*****
Date: 2020-11-03 14:39:28
Rating: 5
Comment: Beautiful roses, fantastic service, and good prices. My go to for flowers for the wife!Support your local flower shops; DON’T USE 1800-Flowers or major websites!
Name: b**** m****
Date: 2020-10-20 22:06:59
Rating: 5
Comment: I called 20 minutes prior to closing time the day before my great uncles funeral. I am from Charleston SC so I picked the top rated florist in Gainesville. I picked right! Jennifer was an amazing person to deal with start to finish. Thank you!
Name: J D
Date: 2020-09-22 20:14:03
Rating: 5
Comment: On time and the flowers were better than pictured. 5 stars dont cover the smiles I got when she received it. I was on duo with my baby when they got delivered. Your talent on arranging such a beautiful display speaks volumes about your product. Thank you!!!!!!!
Name: C*** J****
Date: 2020-09-22 19:39:14
Rating: 5
Comment: Good Lord have mercy, if this aint the purdyst thing of flowers I have ever seen!!! This is the first time I have ordered flowers from Floral Expressions and when Elizabeth said that I would not be disappointed, she wasnt playin I ordered these last minute for my wife as a birthday gift, and they were delivered the same day within a couple of hours! Thank you Elizabeth!
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Name: D******* S****
Date: 2020-09-15 15:53:44
Rating: 5
Comment: I called them at the last minute hoping to get flowers delivered day of and they were so nice and sweet and extremely helpful. I didnt know exactly what I wanted delivered but they were super helpful over the phone in helping me pick the right arrangement. Will definitely use their services in the future.
Name: D******** H*****
Date: 2020-08-20 16:23:52
Rating: 5
Comment: I called and spoke with Jennifer 2 hours before I wanted the flowers delivered to my mom and she made it happen!Great Customer Service, Fast and reliable!
Name: A****** W*******
Date: 2020-08-17 00:42:42
Rating: 4
Comment: Nice staff and friendly
Name: S******* J****
Date: 2020-08-07 04:24:57
Rating: 5
Comment: What you see on the website is NO COMPARISON to what you will receive in real life! The arrangements are so beautiful and truly brought a smile to my friends face when she received them. #highlyrecommend
Name: G*** W*
Date: 2020-07-24 16:03:29
Rating: 5
Comment: Wonderful experience. I had kind of a specific request, and it was no problem at all. I spoke to someone who worked there, who went to the refrigerator to see if they had what I wanted. (Dont call the first florist on the ad listings; they were some sort of clearing house)
Name: M****** K*****
Date: 2020-06-08 16:30:44
Rating: 5
Comment: So helpful , loves
Name: G**** E*****
Date: 2020-04-11 16:33:57
Rating: 5
Comment: Am form Ireland and these guys took my order and did a great job.
Name: R*** B*******
Date: 2020-04-07 22:23:50
Rating: 5
Comment: Very professional, the gentleman on the phone was so helpful. Thank you so much for making my aunts day! She loved her flowers!
Name: J******* A
Date: 2019-12-31 14:03:07
Rating: 5
Comment: Excellent service. I went in for a dozen roses and a week later they look amazing. My girl is happy and she forgave me. All for only 30 dollars.
Name: M*** P*****
Date: 2019-12-24 23:53:35
Rating: 5
Comment: I called from out of town, and placed my order to be delivered.The flowers were beautiful, and delivery was fast!The lady I spoke with was extremely helpful, and friendly!
Name: E*** M******
Date: 2019-12-17 21:04:44
Rating: 5
Comment: Lovely flowers
Name: M****** W******
Date: 2019-10-10 12:58:32
Rating: 5
Comment: Very friendly staff and beautiful flowers! Picked some up on my way passing through.
Name: M****** M*****
Date: 2019-08-26 12:25:18
Rating: 5
Comment: I am typically a Publix/Fresh Market guy for flowers. Having said that, I was pleasantly surprised by the value that I got when I went in to pick up some flowers for my wifes birthday. They gave me a ton of flowers for a great price, and they were way better quality than I would have received from a grocery store. Definitely glad I gave them a try. I will be back.
Name: R*** S*******
Date: 2019-08-21 20:55:40
Rating: 5
Comment: This is a great florist! Ive used them several times and had not only wonderful product delivered, but also exceptional customer service each time. I dont call anyone else when I need flowers in Gainesville. Scott and his staff will take great care of you.
Name: D****** A****
Date: 2019-08-08 15:49:37
Rating: 5
Comment: They are super duper nice, great customer service! Wonderful experience! Flowers arrived quickly and they are beautiful! Thank you so very much!
Name: R C****
Date: 2019-07-08 23:28:33
Rating: 5
Comment: Super to stop by and get exactly what you want with great advice and info.
Name: A** S*
Date: 2019-06-06 11:01:42
Rating: 5
Comment: Floral Expressions is the best! They take the time to understand your needs, your timeline, your budget, and your personal style. Plus the people are incredibly thoughtful, creative, down-to-earth and genuinely nice.I live out of state, and I worked with the staff to set up an account so that I can easily order flowers to be sent to a member of my family who lives in Gainesville and is ill. Yesterday Floral Expressions delivered the (first of likely many) arrangement + another gift that they helped me pre-arrange. The arrangement was absolutely gorgeous and so fresh. When I told my family member about my positive experience with the florist, she immediately said, oh, I bet you ordered from Floral Expressions!
Name: D****** C******
Date: 2019-06-01 21:08:25
Rating: 5
Comment: Thee best expressions of emotions is a gift of flowers and/or plantAttention to detail is their quality service and customer relations 👏👏👏👏👏👍
Name: H**** M**
Date: 2019-05-06 03:47:24
Rating: 5
Comment: Best Florist shop in town by far. Im always impressed on how many different types of flowers they have and how they manage to keep them alive for so long.
Name: G**** M****
Date: 2019-04-04 22:25:06
Rating: 5
Comment: Ordered flowers for my supervisors birthday! Beautiful job!!
Name: J*** R****
Date: 2019-03-27 13:23:06
Rating: 5
Comment: I always enjoy the high level and quality of the customer service provided by the team at Floral Expressions Florist. They are always very friendly and on top of their game. My orders have always been handled correctly and timely and quality product has always been provided. I have been a customer of Floral Expressions for years and will continue calling on them as my florist.
Name: M****** D****
Date: 2019-03-20 17:54:56
Rating: 5
Comment: They went above and beyond to help find an arrangement to meet not only our price range but what we had in mind. Recommend for anyones floral needs.
Name: J**** S***** N*********
Date: 2019-02-15 05:59:02
Rating: 5
Comment: I have never had anything but THE best flower arrangements come from this place. I always use Floral exressions for my flower needs and I’ve even received multiple arrangements personally after delivering my babies. The time, care and attention to detail that they put in every arrangement is remarkable. For the people complaining about “inept” customer service or receiving the wrong color bow, I’m not sure there’s much you could do that they wouldn’t complain about. I’ll continue to use and recommend Floral expressions!
Name: K H
Date: 2019-02-15 02:42:01
Rating: 5
Comment: Received my beautiful arrangement yesterday. Took a bit for the driver to track me down as the address was wrong to begin with but the younger gentleman wearing glasses in a company car got me the flowers and was extremely courteous. I appreciate his diligence. And the beautiful flowers and quick service even with the hiccups along the way.
Name: N*** C
Date: 2019-02-14 19:04:36
Rating: 5
Comment: This was the best floral shop experience Ive ever had. I have no idea what her name was that helped me (you were eating when I came in!) but she was amazing. I got an arrangement of pink roses, dark and light for my partner (who loved them). Thanks to the wonderful ladies here I got to make the best valentines day ever. so thank you guys so much!!
Name: V******* A**
Date: 2018-12-28 22:56:41
Rating: 5
Comment: Called today to have flowers sent same day to my bestie for her birthday. Excellent customer service and the arrangement was truly gorgeous - exceeded my expectations, and my friend LOVED them. Thank you! ❤️
Name: A****** H*****
Date: 2018-12-22 21:46:16
Rating: 5
Comment: Can’t say thank you enough for the amazing service I received today from floral exspresion . They were so helpful and accommodating when I was in a pinch . If you ever need any amazing floral arrangements and great customer service look no further. Thanks again guys I will for sure be calling you for all my future needs .
Name: D****** T********
Date: 2018-12-11 18:57:35
Rating: 5
Comment: Great place for flowers sending a big thank you!
Name: L**** S******
Date: 2018-12-11 15:44:58
Rating: 5
Comment: Incredible Flower Shop! Needed Long Stem Red Roses for Military Dedication Table & flowers were Spectacular!
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Name: K**** R******
Date: 2018-12-10 18:44:25
Rating: 5
Comment: Always helpful. Excellent resource for sending overseas bouquets.
Name: B**** M*******
Date: 2018-10-18 22:00:04
Rating: 5
Comment: Placed an order online with special instructions for delivery time and they delivered at the perfect time. My husband was surprised and and very happy. I will definitely use them again and highly recommend them to everyone!
Name: D** V******
Date: 2018-09-25 18:01:46
Rating: 5
Comment: They did a great job and the flowers were beautiful! Affordable and stunning!
Name: S***** R******
Date: 2018-09-18 21:28:30
Rating: 5
Comment: Always the best and delivery was extra fast!
Name: M****** F****
Date: 2018-09-11 11:58:42
Rating: 5
Comment: Nice girls.. pulled up at closing time and still helped me out. Now its the only place Ill go.
Name: A***** H***
Date: 2018-09-05 15:22:44
Rating: 5
Comment: Jennifer, thank you for all of your help today when I was in search of a very particular looking rose. You helped me find the most perfect flowers to go on my daughters cake!
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Name: N***** M****
Date: 2018-09-01 22:20:55
Rating: 5
Comment: I called on my way to work about an hour and a half before they closed just to see if they could have an arrangement sent out for me, I couldn’t be more pleased I told the lady exactly what I wanted and a budget she said no worries and made it happen. Let’s just say my other half was thrilled a hour later!
Name: N**** L****
Date: 2018-08-08 22:57:14
Rating: 5
Comment: Very helpful & friendly.
Name: J*** W****
Date: 2018-07-05 01:25:52
Rating: 4
Comment: The lady who waited on me was helpful. The one thing I disliked was the limited flowers to choose from. Even vases were mostly the plain, clear glass style which I definitely wasnt looking for. She said the clear vases are the ones mostly used. If we werent pressed for time I would have gone somewhere else. The store was nice and clean which is a positive note.However, the vase that came with the flowers I bought was very nice, with scenery. In fact, she told me the distributor brought the nice vases with flowers and left them there.My thought, the distributor does have nicer vases and flowers that the florists does have access to purchase for this store. Perhaps at thiis day and time they cant afford them.
Name: M******* M*******
Date: 2018-03-16 17:56:06
Rating: 5
Comment: Very helpful and orchids plants were beautiful for the occasion.
Name: l***** w****
Date: 2018-02-21 13:40:09
Rating: 5
Comment: I have been using floral expressions for the pass 5 years and the never disappoint me in delivering the best flowers! I will recommend them to anyone!! Great job keep it up!!
Name: A***** D******
Date: 2018-02-20 18:41:00
Rating: 5
Comment: I ordered flowers and a box of chocolates to be delivered to my girlfriends workplace on Valentines Day. After not hearing anything from by girlfriend by 12:30 PM, I started to get nervous (as she only works until 3), so I tried calling the shop to check the status of my flowers- it went straight to voicemail. I must have tried to call 15 times over a 2 hour time span, but the phone lines were completely disconnected. This was stressful and I had no idea what to think. She ended up getting her flowers close to 2PM, but they had forgotten the chocolates.When I called the day after and explained the situation, the woman seemed extremely apologetic. Not only did she refund my money for the chocolate, but she sent the chocolates I originally ordered to my girlfriend that day PLUS a complimentary half pound of chocolate (I only ordered a quarter pound) AND an entirely new bouquet of flowers (which was absolutely gorgeous). So at the end of the day, I only paid for 1 bouquet of flowers, but I received 2 bouquets, a half pound box of chocolates and a quarter pound bag of chocolates.At the end of the day, although they caused me a few hours of stress on Valentines day, they more than made up for it and seemed genuinely apologetic about the situation. This is more than I could have ever asked them to do, and I would definitely shop here again. Hopefully they learn to limit the amount of orders they take on Valentines Day in the future.
Name: L******* G***
Date: 2018-01-16 19:47:15
Rating: 5
Comment: They did a beautiful job and everyone loved the flowers. Nurses and visitors continued to ask where they came from. I asked for over the top and this florist delivered. Thank you for such a beautiful arrangement.
Name: A* N******
Date: 2017-10-19 18:11:02
Rating: 5
Comment: We had a family member who passed in Gainesville and wanted to find a local florist to send flowers to her celebration of life. Karen walked me easily through the process. She will contact the place to verify the best time for delivery, she helped me with flower selection and even what to say on the note. All business transactions should be this helpful and polite!
Name: B****** I*****
Date: 2017-10-10 16:48:30
Rating: 5
Comment: I wanted to use a local florist to order flowers for my daughters initiation. They were SO helpful! Elizabeth looked up the sorority and got the color and type of flower that they were recommending and put a bow that matched the sorority colors as well. Im so glad that I called and didnt use a national website.
Name: M***** R********
Date: 2017-06-06 17:07:21
Rating: 5
Comment: Friendly and helpful staff
Name: n h***
Date: 2017-02-16 03:52:55
Rating: 5
Comment: Our flowers from Floral Expressions have been amazing. We received them on Saturday. Its now Wednesday evening, and the roses could not look more beautiful and fresh. We are truly enjoying them...and for much longer than wed hoped. I had no idea fresh-cut flowers could look this good for this long! Not only did we order flowers for arrangements for an event, but we also ordered wedding bouquets and flowers to use on a wedding arch. The beauty of those arrangements was simply breathtaking. The owner, Scott, listened carefully to our vision, and exceeded our expectations. Everything was perfect. Thank you, Floral Expressions. We cannot recommend highly enough.
Name: A******** R*****
Date: 2017-02-15 14:46:12
Rating: 5
Comment: Absolutely the best customer service. Arrangement was flawlessly beautiful and delivery service was the highlight of our day! Thank you Floral Expressions!
Name: J******** S******
Date: 2017-02-12 00:41:46
Rating: 5
Comment: My finance Roy bought me a dozen roses today for my birthday which is tomorrow they call them floridan roses they are beautiful never seen roses like these beautiful Im very happy with the roses thank you for making my birthday beautiful and I would recommend your florist to everyone I know
Name: K**** J******
Date: 2016-09-15 05:22:18
Rating: 5
Comment: This was the first time I ever ordered flowers for delivery and I wasnt too sure until I read all the positive reviews. Everything that was said is true, the customer service was excellent and they fufilled my personal request to have the flowers delivered as late as possible. Great experience and would definitely recommend ordering flowers for delivery here any time
Name: E*** M****
Date: 2016-08-27 17:35:17
Rating: 5
Comment: I ordered flowers for my mom and was thrilled to see that she got the exact arrangement I chose! Furthermore the delivery person went out of his way to make sure that her flowers were fresh and beautiful even though we werent home when he delivered them. I never write reviews but this is the best florist I have ever used!
Name: T****** C*****
Date: 2016-08-04 21:03:29
Rating: 5
Comment: I just got off the phone with Karen at Floral Expressions, and I want to echo the earlier comments about great customer service. Karen spent at least 15 minutes on the phone with me taking care of every detail. I live in Texas, and Im sending flowers to a long-time schoolteacher friend in Newberry. Karen advised me on the best ways to get the flowers to the classroom early so all her 9th-graders will see them! Thanks Karen.
Name: K**** M****
Date: 2016-03-31 21:42:28
Rating: 5
Comment: Ive used this place twice, to send flowers to my girlfriend. And both times I have had the best customer service experience. I live in Kentucky, so its a 50-50 shot using a florist out of state, but Im extremely grateful I came across Floral Expressions. Definitely the best customer service of anywhere Ive been/used.
Name: R*** C**
Date: 2016-03-24 04:03:55
Rating: 5
Comment: One of the best flower shops in town.
Name: D** W********
Date: 2016-02-20 13:55:39
Rating: 5
Comment: Great service!! Great Floral Designs!!
Name: T****** R*******
Date: 2016-02-12 22:41:03
Rating: 5
Comment: Love them they are always able to get my last min orders placed and delivered on time.
Name: K****** M******
Date: 2016-01-18 14:14:46
Rating: 5
Comment: Without a doubt the BEST flower shop in Gainesville. Floral expressions did the flowers for my wedding and I couldnt have imagined anything more perfect. Scott was wonderful to work with and my flowers were beyond beautiful. I always received great customer service from all the staff and they went above and beyond to make my wedding exactly what I imagined. I will never go anywhere else for flowers!
Name: T****** H*****
Date: 2015-08-03 18:16:56
Rating: 5
Comment: Oh the wonderful lady Karen took my order and was so sweet and helped me send a good get well bouquet to my friend in the hospital. It was a great experience ordering from them and I highly recommend their shop to anyone in the area. I am far away and cant visit my friend and they took great care in delivering a beautiful arrangement with exactly what I had in mind and for a great price too!! Thank you Floral Expressions Florist you gals ROCK!!!
Name: J*** R**
Date: 2015-02-14 22:18:43
Rating: 5
Comment: Thank a lot perfect time when delivering the flowers. My girlfriend love the roses they where beautifully done. I am definitely buy flowers here again
Name: R****** M****
Date: 2014-12-11 17:27:28
Rating: 5
Comment: Absolutely love their flower arrangements! So many to choose from and at a reasonable price. My wife loved her bouquet of flowers!! Very nice and helpful staff. A++ will definitely order again :-)
Name: L**** S********
Date: 2014-02-05 23:44:17
Rating: 5
Comment: After a series of very unfortunate events (which come to find out were out of anyones control), leaving one customer completely upset, Scott from Floral Expressions completely surpassed my expectations in providing a happy ending. Thank you, Scott, for the phone call and the heartfelt apologies. No one is perfect, however hard one tries. It is a breath of fresh air when in the end, the customer feels like they matter. Your communication was very, very much appreciated and I will not hesitate to use you as my florist in the future.
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