Publix Super Market at Dames Pointe

category: Supermarket, Bakery, Beer store, Florist, Grocery store, Seafood market, Wine store
address: 7117 Merrill Rd, Jacksonville, FL 32277, United States
Phone: +1 904-744-7983
worktime:

Day	Time
Monday	7 AM–10 PM
Tuesday	7 AM–10 PM
Wednesday	7 AM–10 PM
Thursday	7 AM–10 PM
Friday	7 AM–10 PM
Saturday	7 AM–10 PM
Sunday	7 AM–10 PM

site: https://www.publix.com/?setstorenumber=1177
rayting: 4.5
services: Service options: Kerbside pickup, No-contact delivery, Delivery, In-store pick-up, In-store shopping, Same-day delivery,
Highlights: Great produce,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Cheque cashing, Organic products, Prepared foods,
Amenities: Gender-neutral toilets, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Quick visit,
Recycling: Plastic bags,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards,

Florist near me:

Barote Florist | Publix Super Market at Oak Hill Village | Publix Super Market at Oak Valley Shopping Center | Longwood Events & Rentals | Publix Super Market at Stoneybrook Hills Village

Photos

Name: S******* M*****
Date: 2024-02-13 22:40:28
Rating: 5
Comment: The employees are always helpful, the store is clean and organized. The prices are average and maybe a little above average but you truly get what you pay for at Publix. And my absolute favorite part is if they dont carry something you want, all you have to do is talk to a manager and about 95-98% of the time they will start carrying that product per your request. Publix is wonderful

Name: J*** j** P****
Date: 2024-02-12 09:59:39
Rating: 4
Comment: The norm

Name: G***** G****
Date: 2024-02-03 01:24:02
Rating: 5
Comment: My most favorite store in USA & I grew up HEB, Farmfresh. Always so clean & organized. Employees are so professional & friendly.

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Name: V*** S******
Date: 2024-01-30 20:10:11
Rating: 4
Comment: Great atmosphere and experience. Can be better in other areas.

Name: L* C******
Date: 2024-01-29 12:23:47
Rating: 5
Comment: Very nice place. Called first to see if product needed was in stock. Staff was very friendly and helpful.

Name: T****** F**********
Date: 2024-01-28 04:32:44
Rating: 5
Comment: I like shopping at Publix. Good products and clean. They helped me carry my groceries to my car. Thank you 😊

Name: P**** S*******
Date: 2024-01-27 17:13:13
Rating: 5
Comment: Jacksonville, FL Merrill Road location, super nice, helpful employees.

Name: R*** X*****
Date: 2024-01-23 18:27:30
Rating: 5
Comment: Always good experiences here since moving to the neighborhood back in July.

Name: R***** L***
Date: 2024-01-23 15:27:28
Rating: 5
Comment: Wow great job they came back for more. Thank you. I would highly recommend them to take care of your needs.

Name: J*** D***
Date: 2024-01-23 14:39:28
Rating: 5
Comment: I love shopping at Publix because of the prices of food items, customer service, bogos, cleanliness , and convince!

Name: B*** K*******
Date: 2024-01-18 17:56:19
Rating: 5
Comment: Employees are always so pleasant!

Name: T** i************ a********
Date: 2024-01-17 19:19:39
Rating: 4
Comment: Customer service desk took forever and finally when it was my turn, the clerk said it was shift change and he couldn’t help me.

Name: I***** T***
Date: 2024-01-05 17:38:00
Rating: 5
Comment: I love the employees and the service. They always go above and beyond. Big shout out to the Deli Department, I came in right as they were closing and mentioned that I loved the Jags Sub and I would grab one next time because I know whats like to get that last min order when your trying to get out of there and go home. But the gentleman working the counter wouldnt have it and insisted it was ok. As I i tried to grab a salad instead he went and dropped chicken tenders with then locked me in. While waiting we preceded to have a indepth conversation about life and career choices. He had no idea but I had just lost a close friend and was in a very depressed state......the conversation we had brought me back to reality and helped me see the bigger picture. Its not about possessions or money but instead about the relationships we build and what we leave with others. Thank you my deli friend!!!!! You have no idea how much you helped me that night!!!!

Name: A***** M*****
Date: 2023-12-29 16:33:31
Rating: 5
Comment: Better than the other Publix on Merrill. If you think otherwise than you are probably some (beach area type) is all Imma say

Name: M****** d****
Date: 2023-12-29 04:07:52
Rating: 4
Comment: Helpful people, but very high prices.

Name: J*** N*****
Date: 2023-12-29 02:35:24
Rating: 4
Comment: Very nice store - had everything we were looking to get.

Name: V***** H******
Date: 2023-12-27 20:40:25
Rating: 5
Comment: Its always a pleasure. Great customer service. Great prices

Name: K**** J
Date: 2023-12-12 04:03:56
Rating: 5
Comment: This is my Publix I go to when I wanna splurge, lol.

Name: s**** L********
Date: 2023-12-07 14:01:40
Rating: 5
Comment: Very clean and organized. Great. Customer service

Name: H****** R******
Date: 2023-12-05 01:22:54
Rating: 5
Comment: Staff is friendly and store is clean and organized! Will shop again!

Name: S** T**** i* (***
Date: 2023-12-03 19:13:18
Rating: 4
Comment: Pleasant staff. Visited the bakery for a sweet treat and ended up getting the New York cheesecake. Its not even close to the right texture to creamy and soft and or mushy. It did have a nice flavor to it but also tasted a little sweeter than New York Style

Name: E*** C******
Date: 2023-11-28 22:07:07
Rating: 5
Comment: Clean store. Easy to find items.

Name: C L M*******
Date: 2023-11-26 22:40:27
Rating: 5
Comment: Tonight is a baked ziti night. Add all my ingredients from public fresh!

Name: a*********
Date: 2023-11-23 16:34:29
Rating: 5
Comment: My favorite place to shop.

Name: H***** B****
Date: 2023-11-22 09:39:55
Rating: 5
Comment: Great place to shop clean and friendly

Name: M**** L********
Date: 2023-11-21 20:58:07
Rating: 5
Comment: I really loves Publix great customer service everything is fresh I love buying my fruits vegetables and meet

Name: K**** S****
Date: 2023-11-12 23:50:50
Rating: 4
Comment: Publix, you need to check your sushi products as they may be contaminated… Overall, Publix is an amazing company but the sushi over the last few months have had a weird taste and have caused many people I know to have diarrhea… It’s not the company’s fault as it is not in their control what bacteria’s are on sushi but you do take the risk but please check into this as it may cost someone’s life!

Name: R***** H******
Date: 2023-11-11 08:56:02
Rating: 5
Comment: Nice clean store. Deli was great

Name: D***** C****
Date: 2023-11-06 23:34:12
Rating: 5
Comment: The Store Manager, deli managers, and customer service rep., Jess are absolutely my favorite people! They are truly amazing at what they do, simply b/c they have gone above and beyond on all of my catering needs for my business! Even when I have request of over 100 meals per day for several days, they provide excellence!!!

Name: F*** T******
Date: 2023-11-06 22:50:31
Rating: 5
Comment: Its Publix, the best place to get service while shopping. Its expensive I dont get staples here. (Milk is about $5/gal)

Name: C***** �****** R***** H****
Date: 2023-11-06 14:13:19
Rating: 4
Comment: I have been going here for years, never had any problems the staff are all kind and helpful. This is also the only store that sales my families coffee

Name: P****** C*******
Date: 2023-11-02 01:09:32
Rating: 5
Comment: Great service Great selection friendly courteous staff

Name: G*** R
Date: 2023-10-31 15:59:11
Rating: 5
Comment: Always a Great Shopping experience! Clean store#thumbsUP

Name: D**** A********
Date: 2023-10-31 11:47:41
Rating: 5
Comment: Cleanest location Ive ever seen.

Name: L*** N****
Date: 2023-10-30 23:08:43
Rating: 5
Comment: Love the bakery & $5 sushi rolls

Name: J*** C******
Date: 2023-10-26 19:24:45
Rating: 4
Comment: We had a cashier... Wonderful.

Name: V******* W*******
Date: 2023-10-22 10:57:32
Rating: 5
Comment: Entire Store is Clean Food is Fresh,very helpful staff handicapped scooters always charged up great atmosphere, Friendly atmosphere. Customer service desk staff make you feel great. Ms. Gail Williams

Name: W***** C****** S*
Date: 2023-10-14 19:45:01
Rating: 4
Comment: Everything is good groceries are kind of expensive

Name: S***** F***
Date: 2023-10-11 20:54:33
Rating: 5
Comment: You can never go wrong with Publix. BEST customer service, products (even international) amazing produce, meat, very specialized service where everyone is treated as family ❤***Also the biggest seller of the largest Mega Million lottery winners $$$

Name: M .**
Date: 2023-10-10 20:54:04
Rating: 5
Comment: Theres undercover loss prevention Grandmas working at all times and I think its adorable. Just make sure you dont forget to pay, they tackle. :) A++ store

Name: L***** F****
Date: 2023-10-07 13:49:41
Rating: 5
Comment: The best customer service ever!!!

Name: S** H****
Date: 2023-09-25 15:50:19
Rating: 5
Comment: Love this place always chicken leave fast so you got to move and grove

Name: J*******
Date: 2023-09-21 16:54:06
Rating: 5
Comment: When youre disabled you shop where your comfortable Publix always has chairs available and charged plus their nicer than Walmart. Still my go to when I need a few things 💙

Name: K**** M***
Date: 2023-09-16 14:00:25
Rating: 5
Comment: This store has always had friendly and helpful employees. Its clean and well maintained.

Name: C****** T*******
Date: 2023-09-14 18:58:12
Rating: 5
Comment: Very clean. Excellent service. Friendly and professional staff.

Name: T***** T*****
Date: 2023-09-13 15:59:48
Rating: 5
Comment: Very clean and amazing atmosphereExcellent customer service

Name: S******* C********
Date: 2023-09-13 12:03:50
Rating: 4
Comment: Could have better fruit and vegetables hard to buy those things at Publix on Merrill road nice clean store nice employees

Name: V******* T*****
Date: 2023-09-10 02:17:18
Rating: 4
Comment: Clean, able to wall in & find just what I wanted, friendly cashier

Name: K**** B******
Date: 2023-09-09 13:29:51
Rating: 4
Comment: Great store but beware of the deli. The lines are long at times. 5$ sushi is great. Fruit is very fresh. Employees are knowledgeable and polite

Name: t****** t*******
Date: 2023-09-05 18:31:54
Rating: 5
Comment: Pubb subs all day my boiii

Name: B****** M********
Date: 2023-08-20 07:06:15
Rating: 5
Comment: Friendliness service. Unlike Winn Dixie was able to actually locate an employee who was able to assist me. 👍

Name: C**** A (**************
Date: 2023-08-05 08:06:40
Rating: 4
Comment: Good selection of groceries. Decent value. Friendly employees.

Name: Y******* P****
Date: 2023-07-31 09:28:31
Rating: 5
Comment: Great services and conveniences.Clean store too!!

Name: J***** D****
Date: 2023-07-28 00:02:47
Rating: 5
Comment: A very clean, comfortable, and organized place to shop. The staff was pleasant and professional.

Name: A M***
Date: 2023-07-17 12:56:25
Rating: 5
Comment: I come here often and always find what I need and then some. I typically go when they open, and I rarely have to wait in line so Im able to get in and out. Store is always clean, the employees are always friendly and ready to help. I typically dont order from the deli but usually there is a line if Ive gone later in the day. Ive used the pharmacy as well and have no issues there as well.

Name: K****** C******
Date: 2023-07-13 23:43:08
Rating: 5
Comment: Went on the website to order wings for an event. The website advised the order had to be placed 24 hours in advance so this would not have been ready by the time I needed it. I simply called the store they happily took my order and it was ready for the time I needed. When I picked up the order I was greeted warmly by all the employees I interacted with and it was an enjoyable experience!

Name: M**** S***
Date: 2023-07-09 01:50:55
Rating: 5
Comment: Visiting and shopping at Publix is always a nice experience.Their products are good quality and you can find a lot of products you cant find in other stores.

Name: J***
Date: 2023-06-24 13:57:12
Rating: 5
Comment: A good Publix to go to. Not as many prepared fresh fruits as other Publix stores but still a good store

Name: S******* E
Date: 2023-06-20 16:06:14
Rating: 4
Comment: Clean and friendly but sometimes dont have things I need

Name: J**** W******
Date: 2023-06-19 17:31:51
Rating: 5
Comment: Always get GREAT service! Everyone is so friendly. My favorite place to shop for groceries.

Name: T** M** R*****
Date: 2023-06-08 22:47:08
Rating: 5
Comment: Super friendly staff, clean and well stocked, including sale items! Love this store.

Name: T**** C*******
Date: 2023-05-29 12:33:01
Rating: 5
Comment: Nice, clean, well stocked store with friendly associates.

Name: K**** F*****
Date: 2023-05-24 19:38:22
Rating: 5
Comment: I enjoy every experience I have shopping here. And Im here at least 3 time a week.

Name: J**** J******
Date: 2023-05-24 14:34:19
Rating: 5
Comment: Im here bout 3 times a week and its always clean and the employees are always friendly. Great place to grocery shop.

Name: D** M*********
Date: 2023-05-20 19:22:01
Rating: 5
Comment: Love the service. The employees are awesome. The pharmacy crew is nice.

Name: M*** K******
Date: 2023-05-20 00:16:19
Rating: 5
Comment: Love freshness and cleanliness of store. Love BOGO deals and how they keep them up front.

Name: J**** A******
Date: 2023-05-19 11:43:40
Rating: 5
Comment: They always have everything I need at prices that aren’t really any higher than other grocery stores.

Name: S** W
Date: 2023-04-30 14:34:28
Rating: 4
Comment: This Publix is usually quiet nice. The employees are mostly friendly. I have own had a couple less than great experiences with employees at checkout

Name: H**** G*******
Date: 2023-04-29 14:15:39
Rating: 4
Comment: Always a good experience. Priced a little more than others, but still a great place to shop.

Name: T***** F******
Date: 2023-04-24 17:18:12
Rating: 5
Comment: I always enjoy going to Publix you never know what deals they have going on. The staff is always extremely friendly and nice

Name: J******* B*****
Date: 2023-04-10 23:45:52
Rating: 5
Comment: Absolutely hate this parking lot, but the Publix folks are always helpful and smiling. One of the few in the area with a liquor store attached. Good layout and wide isles so as not to get stuck if you are in a rush.

Name: M*** M*****
Date: 2023-03-24 15:57:04
Rating: 5
Comment: Friendly employees, the store is always clean and they have great sale prices.

Name: G****** A*****
Date: 2023-03-19 21:48:33
Rating: 5
Comment: I love shopping at this store. Customer service is great and product are fresh and very well organized.Someone is always available to assist.

Name: D**** K**** (***
Date: 2023-03-17 01:32:22
Rating: 5
Comment: Been going to this location since it used to be an Albertsons back in the late 90s. Publix def has earned its staying power here, and they always have nice staff who are willing to help

Name: t*** d****
Date: 2023-03-02 18:56:46
Rating: 4
Comment: I love the customer service and most everyone, Is very friendly and sweet.

Name: P**** B****
Date: 2023-02-19 22:09:47
Rating: 5
Comment: A very nice, polite young man made us 4 large subs. He was wonderful!

Name: V****** C****
Date: 2023-01-23 16:15:50
Rating: 4
Comment: A large grocery store with plenty of selections. The pharmacy is terrific, and the deli is really good. The prices are a bit high, but you can find just about anything that you need. The staff is very friendly and always helpful and courteous.

Name: B****** W******
Date: 2023-01-06 21:42:45
Rating: 5
Comment: Very clean and well organized store. You can get a store directory from a clerk. It helps you find things faster. Very friendly personnel and most helpful.

Name: J**** G******
Date: 2022-12-24 00:55:37
Rating: 5
Comment: I have been to this Publix 3 times and I have to say WOW! All the associates that I have meet have been extremely friendly, helpful, and seem to genuinely care about your experience in this store.If you decide to use the pharmacy in this store please say hi to Al what a genuinely friendly man. Al cares deeply about his customers and wants to help you the best he can.I compare it to the Publix right down the road 9100 Merrill Rd. 32225 which I live closer to and have been going there for 11 years have been the worst. Associates are rude not helpful, and extremely dont care about your experience. Especially the produce departments manager. Between him and one of his assistants give me dirty looks. They have never asked me if they could help me with anything. I gave them 11 years to change.I hate spending my hard earned money and feeling disappointed every time I leave there store.

Name: M**** B*****
Date: 2022-12-15 20:27:55
Rating: 5
Comment: Love AL at the pharmacy. Publix also has a great selection of products and nice produce. Publix is my go to grocery store.

Name: E**** L***
Date: 2022-12-05 00:51:36
Rating: 5
Comment: I liked shopping at Publix. The store was clean and the food was fresh looking. Prices were pretty good too. Will be back soon.

Name: M* M**
Date: 2022-12-04 02:33:55
Rating: 5
Comment: This place is always awesome. The only complaint i have is that they never have enough Land o Lakes half n half and they always are out of that super epic chocolate milk Promised Land best chocolate milk ever. EVER. But still, the people there are always friendly and the store is always clean. Rare to see screaming kids like wally but if that changes ill be gone. LOL

Name: J**** P*****
Date: 2022-11-02 22:46:50
Rating: 5
Comment: Great place close to the school I work at! I love my Publix bogos! It’s the standard Publix excellence! Clean, well-stocked and usually quick, except for afternoons!

Name: L*** C********
Date: 2022-10-16 21:11:44
Rating: 5
Comment: Haley... the best cashier there..This is the girl that you helped today around 5pm. I seen you an your help youre amazing and I love you for just being you with having the best ❤️. Thank you! It didnt go unnoticed ❤️

Name: S******* F***
Date: 2022-08-24 11:37:39
Rating: 5
Comment: Soaring food prices. Aside from that, the store is clean and the staff are friendly. Wish they had self checkout.Update: finally utilized the order ahead for the deli. My sandwich was ready ahead of schedule. I ordered it toasted and it was barely warm when I picked it up though.

Name: D****** C******
Date: 2022-08-13 09:41:53
Rating: 5
Comment: Everyone in the store was great. I was able to find what I needed, the crab legs were small but fresh I enjoyed my meal the store is very clean I will shop there again.

Name: O****** S***
Date: 2022-08-08 04:39:42
Rating: 4
Comment: Always a great place to shop. But you need to have a plan on what to buy and stick to it if not you get sucked in with BOGO deals!!

Name: A**** A*****
Date: 2022-06-28 09:46:43
Rating: 5
Comment: They sell flicking plants you guys !! Banana tree, blueberries, grapes, raspberry, calla lilies, roses, and orchids even the tiny ones 😋

Name: G******* T*******
Date: 2022-06-12 12:22:17
Rating: 4
Comment: I have been going to this Publix for many years. Their pharmacy is my preferred one. Always clean and friendly associates. The only problem I ever had was their deli dept which they have def turned it around for the better!

Name: E***** M
Date: 2022-05-14 22:23:16
Rating: 5
Comment: I would like to thank Yvonne, Glenn and Chad for assisting me with my missing 64oz shrimp and surimi platter I had ordered yesterday. Yvonne, is a powerhouse she even started to make my platter for me. Glen was so polite, professional and apologetic for what happened. Chad in Bakery thank you for assisting me and believing me. You guys are awesome ❤️

Name: M**** T****
Date: 2022-03-29 06:01:19
Rating: 5
Comment: Kelli Mgr.Thank you for extra help and prayers for mom in ICU. PACKED my flowers in a box so they would arrive safely. Its the little things. Blessings ❤️ and staff so helpful

Name: P******* Z****
Date: 2022-03-23 23:29:32
Rating: 4
Comment: This is the cat food aisle. Almost everything else was stocked fairly well.

Name: M***** W***
Date: 2022-03-08 12:13:22
Rating: 4
Comment: Idk whats wrong with the Deli but i had a sandwich made 3 times because it was wrong. On top of that, they didnt tell me they had missing items for my online order and it made my experience horrible. The only reason why this isnt a 1 star review is because their managers tried to rectify the situation.Update: Ive since had better experiences with the store. Enough to reconsider the previous rating of 2/5 that i gave them.

Name: M****** M******
Date: 2022-03-02 19:21:30
Rating: 4
Comment: Enjoy this Publix alot. Price is always higher than Walmart but their meat ha better flavor. Bakery has a decent selection and they carry BOARS HEAD!!!! Jerk Turkey is a must. And pretty much only local market that carries pork belly.

Name: D**** C******
Date: 2022-02-26 12:08:07
Rating: 5
Comment: I love this Publix. Always clean great service and close to home. Parking is plenty and again top notch Service. Once I has an issue with my sándwich patter and management went above and beyond to correct matters, even gave me a gift card for the amount if my order. Happy customer here!

Name: B******* R***********
Date: 2022-02-15 17:56:09
Rating: 4
Comment: This place is awesome everything fresh and also the girls in the bakery they are so nice every time that I go over there my kids have a cookie really good customer service

Name: T** S****
Date: 2022-01-30 21:28:36
Rating: 5
Comment: Awesome bakery staff. I will never forget there professionalism and greatly greatly appreciated Customer Service they went above to make sure my grandmother’s Retirement cake was perfect and arrived on time. Thank you all

Name: C*** A*** E*****
Date: 2022-01-17 00:48:24
Rating: 5
Comment: Great Publix! I always have Jenn make my subs! She is great and we are friends now! I see her all the time and she always makes my sandwich perfectly!!! I also love the Buy One Get One deals that they offer. I can always get all my groceries for super cheap while also having a great shopping experience! Love this place! Will be back soon!

Name: J** B*********
Date: 2022-01-10 21:57:40
Rating: 5
Comment: Had to pick up a script. Was so nice to see the Pharmacy had 3 people helping customers get their meds. Long line but the Pharmacy was doing all they could to expedite things.

Name: a***** f*****
Date: 2022-01-10 02:39:11
Rating: 5
Comment: I dont shop at Publix for all of my grocery needs because it is more expensive than most other grocery stores, however I do stop here quite regularly for the one or two things I forgot or need really fast or to get subs. I always have a great customer service experience and I have never had to stand in line very long because they make sure to have enough staff to keep most of the registers open!!!

Name: R***** K***
Date: 2021-11-16 23:51:37
Rating: 5
Comment: Always a good experience shopping at publix. There bakery department is the best!!

Name: A***** H
Date: 2021-10-27 07:30:41
Rating: 4
Comment: The store is very clean and orderly, with hand sanitizer provided at the entrance (though it needed a refill during my latest visit). The staff members are courteous and knowledgeable about goods and their locations, which I found helpful since I just moved back to Jacksonville. The variety of goods is acceptable, though I do wish the produce section had a more robust selection.

Name: J*** K*****
Date: 2021-08-15 19:36:44
Rating: 5
Comment: Fantastic fresh made hoagie by a very nice employee. Store was busy with plenty of room to maneuver. Stocked shelves, clean store and produce looking good. At checkout I was greeted by 3 very friendly smiling employees.

Name: s******* w*******
Date: 2021-07-13 14:19:43
Rating: 5
Comment: On 7/10, I ordered a Touchdown Birthday Cake, for my mother,but I was very specific on how I wanted with the Jacksonville Jaguar colors,because she is the biggest Jaguars fan. I was assured that it would be along with other specifications I had. When, I went to pick up the cake the next day, it was completely wrong. Nothing & I mean absolutely nothing I had specified was done. I was devastated & frustrated. A nice young lady, I believe her name was Crystal or Cynthia, came out & clamed down & asked for me to go over what happened again. She told me what could get done. Within 30minutes, she saved the day. She gave me what I had asked for in the beginning& decoratedthe cake herself. Thank you to her.

Name: K***** S* E**
Date: 2021-07-03 13:07:43
Rating: 5
Comment: Large but well arranged, everything and much more than I was looking for and needed, and my cashier was friendly and helpful. I think I must have triggered the security observers concern with my somewhat unusual appearance and methodical shopping as I compared prices and Sodium levels, etc. Once I paid, however, they called-off their plans to detain me and never once was I directly approached by stop-loss or security. This suggests that there are enough incidents at that location for them to have such measures in place; therefore, I caution that bags be worn across the neck and not left in the cart...one simply cannot be safe enough these days.

Name: H* l***** t** 9*
Date: 2021-06-25 14:28:01
Rating: 4
Comment: Great place to shop. Very clean. Good customer service. Items are pricey, but there are always sales going on. Not enough WIC available items on the shelves in the cereal isle.

Name: T*** J******
Date: 2021-06-23 17:17:00
Rating: 5
Comment: We went here frequently while on vacation, its super close to my sisters house. Great food options and fresh fruit. Little bit more pricey than home (Mississippi) but not ridiculous. The cashiers were really helpful and nice to us.

Name: A***** C****
Date: 2021-06-21 01:17:44
Rating: 4
Comment: Helpful. Purpose of visit was to get a vaccine shot. Even though I made reservations, they didnt have the one I requested in stock. They made a point of getting it with in 15 minutes and were very accommodating.

Name: O***** G*****
Date: 2021-06-16 10:58:45
Rating: 5
Comment: This publix is so clean. I shop here all the time and never get disappointed. I love how professional the staff is from the managers to the cashiers all the to the cart pushers. It is marvelous. Their fresh produce is my favorite part.

Name: C**** W*****
Date: 2021-06-04 06:30:02
Rating: 5
Comment: Always a refreshing experience. Very well stocked, plenty of employees & managers to answer questions. Excellent produce dept. I can usually get everything I need without a second stop on the way home. 😘

Name: s***** b***
Date: 2021-06-03 01:02:57
Rating: 4
Comment: The store is always clean and neat. The people that work there are helpful and friendly. I love the selections throughout the store. They could be a bit cheaper, but it is what it is.

Name: E****** S****
Date: 2021-06-01 03:29:18
Rating: 5
Comment: Best choice of food! The reward program is awesome. The prices are very reasonable and low. The quality and care of the store is clean and family friendly. They offer help with no problem 😉

Name: K**** G*****
Date: 2021-05-24 17:52:00
Rating: 5
Comment: Love to shop here at this place. Workers are friendly and the product is always fresh and I like this one because there are certain things I cant get anywhere else. There is a young man up front to that is always so helpful and positive.

Name: P****** C***
Date: 2021-05-19 17:30:23
Rating: 4
Comment: Workers are always pleasant & helpful. Almost too nice, but Im rather cynical. Store is always well stocked & clean.

Name: L******* C***
Date: 2021-05-14 22:27:04
Rating: 5
Comment: These sweets will get you in some real trouble or out of it :-)

Name: M****** B******
Date: 2021-05-09 00:09:06
Rating: 4
Comment: Store is clean and well stocked. Doesnt have quite the variety as other Publixs around town but still better then other grocery stores. Employees were friendly, courteous, and efficient. Pharmacy is a little slower then others but still took care of my scripts and was informative and friendly. Over all better then other stores but not as nice as other Publixs.

Name: R****** N*******
Date: 2021-05-01 21:37:26
Rating: 5
Comment: It’s like walking in to Heaven, every time I set my foot in to this store. Everyone is so friendly and very helpful at all times, no problem. The store is very immaculately clean and organized. The deli makes great subs, chicken, chicken wings and so much more. The bakery is just as good. The kids can get a free cookie upon request. The produce Dept rocks the house! The meat Dept is good. If you don’t see what you are looking for, you can always ask. The meat Dept employees are always ready to find what you need. I like it when they have BOGO specials on their meats. You double your money. The dairy aisle is always stocked well. They also have a seafood Dept and will Cook or steam anything you buy from them. They also have a Sushi area. I like my sushi fresh, but this will do in a pinch, especially if I am craving sushi, but have time to hit a sushi bar. It works.I also like the fact that they have BOGO specials(about 10-15 items)each week. They also have a special BOGO location. Easy to find. Each store has a different area.Thanks going out to Publix and what you stand for. I don’t have any current pictures to post at the moment.PS: I forgot to mention the Pharmacy. They are always very busy. But, not to busy to help you out with your Prescriptions.

Name: S***** H*****
Date: 2021-04-24 15:00:55
Rating: 5
Comment: They are the Most customer service oriented🌹. Fantastic people 🌻with excellent manners. The store is always clean. 🥀The employees all use masks and they sanitize the shopping carts. 🌺The rotisserie chicken is awesome🌿and the cakes are amazing😍. The boars head sub is delicious. I love my Publix!!!🦋🥀💚🌹🌿🌻

Name: N*** L****
Date: 2021-04-10 14:55:59
Rating: 5
Comment: This store is clean and staff are always smiling. If you need help finding something, the staff will accompany you to the aisle. Publix customer service is excellent and always treat their customers with respect. Always willing to go the extra mile to make us happy. I love the quality of produce and meats they carry. I love Publix my number 1 grocery store that I go.

Name: S****** F***
Date: 2021-04-07 22:54:48
Rating: 5
Comment: Super crowded but that was to be expected since it was the day before a holiday. The employees at Publix were super helpful and personable as always! Even with all the craziness and crowds, they still had everything I needed.

Name: M Z**
Date: 2021-02-23 22:33:18
Rating: 5
Comment: Very good experience consistently. Very grateful that they don’t require people to wear their masks anymore. Great service and the store is very clean and organized.

Name: P******* C*****
Date: 2020-12-22 02:20:31
Rating: 5
Comment: The People Are Awesome. Their caring, considerate and friendly. And always helping you out in every way. If you have a question that they cant answer, they will find someone who can. And the store is perfectly clean. Everything on the shelves and in the meat counters and in the produce are all neatly displayed so that it is easy to see and make your choice quickly. You wont see even a speck of trash on the floor. I watch how they clean each cart thoroughly before they give it to the shopper. Yes you will find Every associate wearing masks and observing all the covid-19 recommendations. The pharmacy is really awesome. The pharmacist and Pharmacy Associates are very helpful and answering any questions that you might have concerning your medications. You can see they are extremely busy but they will always stop what they are doing to answer your questions. This is a face value observation. I am not a friend of or related to anyone working at this store.

Name: J**** R********
Date: 2020-10-03 20:42:55
Rating: 4
Comment: Store was very nice. Shoppers were very rude. Especially an older lady who ran her buggy into my ankles. Maybe store employees should help older people. I also am older and a disabled veteran when I checked out the bagger didnt even ask if I needed help even though he saw the cane in my buggy when he loaded it

Name: R******* J****
Date: 2020-09-24 00:57:40
Rating: 5
Comment: My cashier was Chad and he and I had a great little convo about natural haircare. I bought cocunut oil n some steak marinade. He was being polite n friendly so he asked what was I frying. I informed him that I am frying some steak tonight but the oil is for my hair n body. He apologized and said that he has heard of it. Customer servicr and helpfulness is always a 10 when I shop here!

Name: V**** H*****
Date: 2020-09-18 20:12:57
Rating: 5
Comment: This is the only place I go. Buuuutttt they are out if my favorite Mio Energy drink continuously and I have to go to the other Publix on University & Atlantic to get it.The cashiers are friendly and most of the time quick with the check out. This is my familys Publix and we really are happy with the way theyve handled the Covid and hostile shoppers. Thanks Publix

Name: P* M***
Date: 2020-06-15 21:30:16
Rating: 5
Comment: They are the best! Always well stocked. Except they got rid of the pioneer roasted chicken gravy mix. I have to order on line or my daughter sends it. Staff is welcoming and the store is clean.

Name: A***** C*******
Date: 2020-04-28 01:50:45
Rating: 5
Comment: Update....🤗 I walked in tonight after work and again approached the seafood department, the young lady who has helped me now for the third time, remembered my order, my seasonings I have asked for the past few times and was very helpful! Actually very polite and patient 😊. She let me know that I could continue to shop if I needed anything and how long it would take 😊. She also recommended a special butter. Thank you for providing premier customer service..

Name: M*****
Date: 2020-03-02 21:13:06
Rating: 5
Comment: It really is always a pleasure. I love my little neighborhood publix. The cashiers are always kind and strike up conversation. The baggers are extremely helpful in putting groceries into my car. The deli is busy, bustling most of the time but you know the sub is worth it.

Name: M**** K***
Date: 2019-12-17 19:31:53
Rating: 5
Comment: Monica in the deli was so kind to me today. They were out of the turkey I usually buy and she helped find the turkey that was most similar. I have been going through a really hard time and without even knowing that she was so warm and helpful. The deli staff at this Publix is always so nice and goes above and beyond for customers. Thank you to Monica for your positivity and light- you make a difference in the Jacksonville community.

Name: B***** K****
Date: 2019-08-14 16:57:17
Rating: 5
Comment: Thank you Erica, Brett, Amber and Karen for making amazing subs. Thank you C for great pastries and thank you seafood counter for steaming the crab and shrimp. I appreciate all of you. Great employees, good selection, clean store, good managers, overall great experience.

Name: C* L***
Date: 2019-04-12 00:59:12
Rating: 4
Comment: Pretty good... I was impressed with the service received that day. Publix always seems to aim to please and Id recommend them to anyone!

Name: T***
Date: 2019-04-05 13:16:41
Rating: 5
Comment: I went in there 8 minutes before closing time and it was nothing but a positive experience.. one employee even told me oh dont rush as long as youre in before 10, you are good take your time!!And the cashier was laughing and smiling which is rare at closing time great people ready produce

Name: R*****
Date: 2019-03-17 22:51:51
Rating: 4
Comment: Fresh clean well stocked full service grocery with most all of the usual amenities. My only negative comment is no two Publixs are set up the same. Signage is very helpful. Comfortable shopping, friendly help, quick accurate checkout, carryout help available. Lots of free parking, easy to spot / find. Prices are a little higher maybe than some competitors but i like the Publix stores enough i go there anyway.

Name: D*****
Date: 2019-02-22 16:09:42
Rating: 5
Comment: Great pharmacy! Great people! They could use a bigger area in the Sub area, seems like you always have to wait 20 min or so then they only have one or two people making subs. Needs a bigger area to be able to make more subs, ESP because theyre the best subs in the state!

Name: I** W****
Date: 2019-02-04 03:39:57
Rating: 4
Comment: It was great! Love the size of this store and the cleanliness.

Name: M***** B***** (******
Date: 2018-10-11 21:07:06
Rating: 4
Comment: Its a pretty good Publix. Sometimes they have things I cant find elsewhere, which is great. The employees are always nice and ready to help. Walking into this Publix feels familiar and warm. The only issue I have is sometimes the deli tries to cheat you on your subs. For example, last time I went they told me I would have to pay extra for meat when I ordered a meat sub. Im think they are new hires, though.

Name: L****** B*****
Date: 2018-09-20 07:57:50
Rating: 5
Comment: This is my favorite grocery store!!!! The Publix stores that I have visited are always clean, with a pleasant smell. I love this about Publix. My family and I shop at this location often as it is close to our home. The ladies in the deli are awesome. We absolutely love Monica!!!! We always get subs from Publix (they are my favorite subs). The ladies always make the subs exactly as ordered, no matter how weird or difficult the request. They also hold a conversation with you while you wait. The atmosphere here is good. Keep up the great work, and I will continue to shop at this location.

Name: L****** M*****
Date: 2018-03-13 21:07:38
Rating: 5
Comment: It is always nice shopping at Publix. I must say, that in the past few months there has been a major change in the wings. I believe whomever is working back there in the evening is adding extra seasoning. I have gotten wings about 3 times and they have been extremely salty. Only at this location. I hope that they can get this in order. Besides that, this is an excellent store.UPDATE: The manager has contacted me about this issue and is trying to get to the bottom of it. I definitely appreciate her professionalism and making sure to satisfy the customer. Kudos to her.

Name: s****** M****
Date: 2018-02-15 15:07:09
Rating: 5
Comment: Excellent, had a regular chocolate cake,got to counter and changed my mine and wanted the big chocolate cake for 19.99 and the manager changed it out for me. This made for a great valentine & birthday party for my girlfriend and her friends. Thanks to the counter help,the manager and all in the bakery for a wonderful day.Thank you publix at Merrill road.

Name: B******* S***
Date: 2018-02-13 22:06:36
Rating: 5
Comment: This Publix pharmacy is wonderful. The people are friendly. Al the pharmacist is great. The store is always clean. And the people who shop here are the nicest. They even go out of the way to help as much as the staff does. With Walmart just down the street I still prefer Publix because of the staff they hirer are there to help not just do as little as possible.

Name: C**** K*
Date: 2017-11-04 17:16:02
Rating: 5
Comment: Was looking for an item for a bread dip that I was making, store didnt have it set aside when I got there but the store manager Doug was more than helpful and even offered to stop off at another store to get the item for me after he finished work. I didnt expect him to do that but Im very thankful that he did. Very busy store but clean and a good place to shop. The deli crew is great as well. Folks, this is why Publix sets the standards in retails customer service. Others should take notes. Thanks again

Name: P***** H*****
Date: 2017-05-28 18:38:26
Rating: 5
Comment: The wife and I have been coming to this Publix ever since it opened several years ago. WE have been to all of the other nearby supermarkets but keep coming back to this one. It is not the largest but they carry everything that we need, Their produce is always fresh and the store is always clean. They have great customer service. Once when we got fried chicken from their deli, it was a bit on the dry side from sitting under the warmer lights for a long time. I mentioned it to the store manager and we were immediately given a receipt for another free. They always help with the groceries. Highly recommended if you live in the area.

Name: M A********
Date: 2017-02-11 06:06:27
Rating: 5
Comment: It never fails that the staff here is always kind. Seems happy to help with any questions. I can always find assistance to find items. I have even had a manager offer to call another store (not publix) to help me find Styrofoam pieces for a craft projects. I was just asking because I thought they might have had some product delivered in Styrofoam packing materials. They always go above and beyond what is required of them.

Name: M****** A*****
Date: 2016-12-31 13:00:43
Rating: 5
Comment: This location is amazing! I shop here often so some of the associates know me and they are so pleasant! The store is Publix spotless and everyone is always willing to help. Smiles? Of course! The associates here are always smiling. Oh and not to mention the product is of great quality and I prefer Publix to any other grocery store! A++ for Publix and this location lives up to the Publix reputation.

Name: l**** K*****
Date: 2016-10-04 21:14:15
Rating: 5
Comment: Outstanding service in the deli. Dianne at store #1177 is the best!!! I will always look for her. I love the jaguars sub and her great customer service made it even better. I dream about how good that sub tastes, lol. Thank you for having associates like Dianne Perry!

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