Publix Super Market at Highland Square

category: Supermarket, Bakery, Beer store, Florist, Grocery store, Seafood market, Wine store
address: 1100 Dunn Ave bldg 100, Jacksonville, FL 32218, United States
Phone: +1 904-751-1445
worktime:
DayTime
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday7 AM–10 PM

site: https://www.publix.com/?setstorenumber=686
rayting: 4.3
services: Service options: Kerbside pickup, No-contact delivery, Delivery, In-store pick-up, In-store shopping, Same-day delivery,
Highlights: Great produce,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Cheque cashing, Organic products, Prepared foods,
Amenities: Gender-neutral toilets, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Quick visit,
Recycling: Plastic bags,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards,




Name: T**** V***
Date: 2024-02-07 18:26:37
Rating: 5
Comment: Publix shopping is my best experience of the day. Its always peaceful and well stocked.

Name: L*** H***
Date: 2024-02-04 13:44:30
Rating: 5
Comment: Very busy but usually has what I need it when Walmart doesnt

Name: K**** J*** K*****
Date: 2024-01-28 15:19:00
Rating: 5
Comment: Expensive..but always clean..and employees are super friendly..I look for deals only.
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Name: D****** E****
Date: 2024-01-28 11:12:52
Rating: 5
Comment: Great store and service

Name: R***** D********
Date: 2024-01-25 00:21:58
Rating: 5
Comment: The worker Felicia is very nice, she didnt my sub very quick and I get right this a 5 star.

Name: G******* V*****
Date: 2024-01-20 22:46:44
Rating: 5
Comment: Very busy , yet still was very quick and easy experience. I had alittle trouble at self checkout but it has resolved quickly by the wonderful worker running the area just left there at 5:30pm today so shout out to that lovely lady sorry I didnt get your name, but I will definitely be coming back to shop here in no little part to you.

Name: S****
Date: 2024-01-16 21:56:31
Rating: 5
Comment: My favorite Publix. The sushi is always delicious. The cold cuts are always fresh. The fruits are good. The employees are nice and helpful. They have everything I need! I’ve been to a few different Publix and this one just makes me happy. The other ones don’t compare honestly.

Name: V*********
Date: 2024-01-14 13:23:50
Rating: 4
Comment: Not the publix I am used to, but it had what I needed.

Name: R****** W*******
Date: 2024-01-13 21:50:26
Rating: 4
Comment: Always enjoy going into this store.

Name: r****** p*****
Date: 2024-01-09 22:29:29
Rating: 5
Comment: What can you say. Its Publix!

Name: R***** N*****
Date: 2024-01-09 13:17:05
Rating: 5
Comment: My store. Love it, I know where everything is. Do not change it.

Name: C********** C****
Date: 2024-01-08 17:20:13
Rating: 4
Comment: The staff is friendly and helpful store clean well stocked. The problem is that people are bringing their Dogs in the store. I counted 5 dogs in the store yesterday, this is unsanitary and a possible health hazard not to mention a potential danger to customers. This nasty practice needs to stop!

Name: M S****
Date: 2024-01-08 08:20:20
Rating: 5
Comment: Staff was friendly and the store was clean. Please open more cash registers because everyone does want to use the self check out registers.

Name: E*** J*
Date: 2024-01-06 17:05:56
Rating: 5
Comment: Very nice and stocked well

Name: L********* � g*********
Date: 2023-12-31 12:29:42
Rating: 5
Comment: Love the staff always in here doing instacart

Name: C****** W*****
Date: 2023-12-29 23:28:53
Rating: 5
Comment: Friendly staff that always asks Can I help you find anything?

Name: H********** R******
Date: 2023-12-23 20:15:52
Rating: 5
Comment: Always a good experience at any Publix and the choices are good. The deli is always fantastic but depending on what time of day can be a long wait. This time of year the store was packed! Know your prices and there can be good deals to be had.

Name: K*** O***
Date: 2023-12-17 08:19:53
Rating: 5
Comment: Great for grocery shopping. Name brand, quality, fresh foods are brought from this store

Name: V****** M****
Date: 2023-12-14 13:11:10
Rating: 4
Comment: Too many people just hanging around

Name: M****** M*************
Date: 2023-12-04 01:25:35
Rating: 5
Comment: The Deli (Meat Counter) is especially helpful in making sure I have all I want from the Boars Head Meat and Cheese selection they offer. Every slice was carefully carried out by Publix employees/owners.

Name: R**** D*
Date: 2023-12-03 15:04:43
Rating: 5
Comment: Had everything we needed quick in and out and clean as usual.

Name: J*** M******
Date: 2023-12-03 14:46:12
Rating: 5
Comment: Easy to access, always busy but everyone is helpful and friendly and you cant beat their fresh bread, fruits and veg and their hot bar.

Name: F****** Y****
Date: 2023-11-28 13:17:15
Rating: 5
Comment: I really like Publix is very clean.And Ive never been disappointed.

Name: G***** A**
Date: 2023-11-28 09:46:15
Rating: 4
Comment: Customer service could be a bit nicer.Thanksgiving we had one poor woman handling all the cutting of the meat. Well the manager and her coworkers gave her no help even though several people were waiting clicking myself. I dont blame the woman I blame whoever did the scheduling and any other manager that couldnt bring over someone else with cross training during the business shopping day for supermarket of the year. Besides that nice store great selection

Name: J********* L**
Date: 2023-11-16 18:31:07
Rating: 5
Comment: Friendly, courteous and respectful employees

Name: B****** N******
Date: 2023-11-14 13:30:02
Rating: 5
Comment: Very nice and clean supermarket. Also very busy supermarket.

Name: T***** S*****
Date: 2023-11-13 12:35:34
Rating: 5
Comment: Not the best Publix Ive been to. The bean sprouts were old and slimy they dont keep up with there produce at all 😕

Name: B***** A********
Date: 2023-11-10 13:34:46
Rating: 5
Comment: Always convenient and fast check out. Helpful staff. Need more help in deli. Too long wait.

Name: T**** F*******
Date: 2023-11-09 02:08:23
Rating: 4
Comment: They got great Products for sale, good food. Hey, if youre baby, these diapers, or youre girl needs Tampons. They got it., Dont hesitate to ask someone they are there to help you. And at a low price.

Name: F** L****
Date: 2023-11-08 15:21:26
Rating: 5
Comment: Always very clean, fully stocked, & very pleasant, helpful employees.- FDC Lewis

Name: M****** J******
Date: 2023-11-07 13:09:55
Rating: 5
Comment: Publix is 1 of my favorite stores Ive been getting lunch from there also

Name: K***** R*******
Date: 2023-11-04 19:23:53
Rating: 5
Comment: The Best Place to work everyone and customers are nice :)

Name: C****** E****
Date: 2023-10-28 16:18:24
Rating: 5
Comment: The lady that steams the seafood is awesome.

Name: M***** T*****
Date: 2023-10-20 19:48:35
Rating: 5
Comment: Willie and Savonce were so friendly and efficient! Willie actually unloaded my cart for me, Savonce quickly scanned all my items and both were very engaging. I appreciate both of you for being kind humans and smiling! That is hard to come by these days so thank you again!

Name: B******* R*****
Date: 2023-10-15 07:15:56
Rating: 5
Comment: I enjoy shopping at Publix. At Publix, this time, Ive encountered a very rude cashier.

Name: C******** R*****
Date: 2023-10-14 18:46:40
Rating: 5
Comment: Clean friendly people need more businesses like that on the north side of Jacksonville Florida overall good atmosphere

Name: j** g*******
Date: 2023-10-06 13:54:03
Rating: 5
Comment: Love those subs! The preparers are very patient and kind. Thank you

Name: K***** B*****
Date: 2023-10-04 15:07:02
Rating: 5
Comment: Best fried chicken wings and sandwiches. Love getting. My olipop from here

Name: T***** M*****
Date: 2023-10-04 01:00:02
Rating: 4
Comment: Busy, and they worked the lines down real quick

Name: J* H*******
Date: 2023-10-02 23:55:25
Rating: 5
Comment: Joy is so happy and really loves helping us. Jason is definitely loyal and dedicated. Stay amazing guys
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Name: P******* S******* G*****
Date: 2023-10-02 18:43:44
Rating: 5
Comment: I ALWAYS HAVE A GREAT EXPERIENCE SHOPPING 🛍 AT PUBLIC. STAFF ARE ALWAYS CURTEIOUS AND KIND.

Name: T******* S*** w G*** W****
Date: 2023-09-30 20:49:19
Rating: 5
Comment: We went with our neighborhood favorite store to do our wedding cake. We both was very happy with our choice. Not one complaint. We never have followed tradition, we took our top tier out of the box and enjoyed our wedding night getting full and content.
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Name: P**** P******
Date: 2023-09-23 19:24:43
Rating: 4
Comment: Really different being 2story but definitely a nice side of town without the riff raff. God I pray they can keep it that way 🙏

Name: R**** H****
Date: 2023-09-17 13:44:32
Rating: 5
Comment: OUTSTANDING in these areas. Customer service, Friendly, helpful & knowledgable team members. Prices have gone up in almost all food And product items. Clean store clean bathrooms. Great fried & roasted chicken. Incredible sandwiches. Bogo tbe best. Hard working team members. Especially the DELI & CASHIERS. GR8 WORK.LOVE, UNITY & PEACE🤜🤛

Name: w**** m*****
Date: 2023-09-14 02:10:51
Rating: 5
Comment: Great customer service they always help me carry my groceries to the car and theyve never except any tips. Me personally think that the bad boys should be allowed to accept tips

Name: W****** F*****
Date: 2023-09-13 22:23:50
Rating: 5
Comment: Love shopping here. Great Customer service from new cashier Ta’nia!!!

Name: R****** H*****
Date: 2023-09-12 23:29:36
Rating: 5
Comment: Great lunch menu clean store courteous staff

Name: B** R******
Date: 2023-09-12 15:20:32
Rating: 5
Comment: What can I say…the staff is friendly, the store is clean, and the pharmacy staff has been extra helpful..!

Name: T*** S****
Date: 2023-09-12 11:39:36
Rating: 4
Comment: The fried chicken is good not greasy which is a plus. My children love the deli sandwiches they actually think Subway may have a contender.

Name: J***** H*****
Date: 2023-08-30 16:40:45
Rating: 4
Comment: Its a busy store and sometimes the lines for paying for your groceries other than that very nice employees and store

Name: b********* t*****
Date: 2023-08-30 10:46:04
Rating: 4
Comment: I miss the one in Gateway.... The employees were a little more friendly. Still a very clean store.

Name: R*** H****
Date: 2023-08-29 23:28:18
Rating: 4
Comment: Friendly service, nice and polite when you walk up... I was buying hot wings.. Yes, there was a line waiting for the same thing at the same time..I got wings... Lol...

Name: C*** T*****
Date: 2023-08-29 15:50:48
Rating: 5
Comment: No one comes close to the quality of food that the deli subs and chicken

Name: B**** K**** C*******
Date: 2023-08-28 19:44:00
Rating: 4
Comment: Its always a great place to shop. My order wasnt complete upon arrival, but they really took care of me to make sure I left a satisfied customer

Name: A***** C*******
Date: 2023-08-26 16:50:19
Rating: 4
Comment: We dont have a Publix where Im from so it was an experience. Theyre subs are amazing. Get yourself one made with Boars head meat. You wont regret it.

Name: A**** S******
Date: 2023-08-26 14:40:03
Rating: 5
Comment: Great place to get practically everything you will need!

Name: G** W*****
Date: 2023-08-22 14:12:25
Rating: 4
Comment: Floors need to be a little cleaner. But overall its a Publix. There good.

Name: L B***
Date: 2023-08-21 13:02:17
Rating: 4
Comment: Large selection of organic produce. Publix has a hot deli and bakery, gourmet cold foods case with ready to eat meals and a large selection of bottled veggie and fruit juices. Great place for a quick lunch or snack.

Name: N****** L*************
Date: 2023-08-17 22:25:31
Rating: 5
Comment: Got the PRETTIEST flowers for my granddaughters birthday!! And at a great price! Had to hit all the BOGO sales while I was there.

Name: C***** R***
Date: 2023-08-17 19:26:26
Rating: 5
Comment: As usual Publix never fails to provide everything you need courtesy with their employees great customer service.

Name: C***** M*****
Date: 2023-08-16 14:09:05
Rating: 5
Comment: My daughter was home visiting and had to stop in for her favorite....the Publix subs! She wont eat subs from anywhere else.

Name: S***** G*****
Date: 2023-07-30 01:53:02
Rating: 5
Comment: I was especially impressed by the Produce Manager and those that worked under him, He really knows his stuff with the kindness that they showed is why I love Publix where the Fruit is always Fresh 😀

Name: L****** T*****
Date: 2023-07-19 21:43:02
Rating: 5
Comment: Always fresh, quality food and great customer service.

Name: K**** C*** (**************
Date: 2023-07-17 16:07:59
Rating: 5
Comment: Went in for a salad but didn’t have the kind I wanted. Got some Tavern ham and Smoked Gouda sliders instead. Not bad. Got the single serve peach iced tea and mango lemonade. Mixed it up for a flavored Arnold Palmer

Name: J**** S****** j**
Date: 2023-07-10 01:28:42
Rating: 5
Comment: Outstanding customer service, clean and very neatly stocked aisles. Very helpful team members. Restroom was very clean and stocked with soap, paper towels and hand wash sign. Team members were hard at work. Cashiers worked quickly and mistake free. I was greeted and thanked for shopping at publix. I appreciate that kind of service.

Name: M****** S*****
Date: 2023-07-04 16:39:23
Rating: 5
Comment: Always friendly staff and good products the prices are what you’d expect from a Publix chain but you get what you pay for in good quality items.

Name: T***** G****
Date: 2023-06-29 16:18:04
Rating: 4
Comment: I love the quality of their grocery but the prices are less than desirable even with when youre getting a BOGO :(

Name: s*******
Date: 2023-06-15 19:08:44
Rating: 5
Comment: I got some shrimp steamed and they were delicious. The service is great.

Name: J*** T*****
Date: 2023-06-08 18:16:05
Rating: 4
Comment: I like Publix. I worked as a bagboy 37 years ago while waiting for my Florida real estate license. The assistant manager liked my work ethic so much, the day my license came through we closed on his 1st home. 10 years later I sold that one and got him a million dollar home and he had become a vice-president.

Name: D****** C*****
Date: 2023-06-02 01:03:17
Rating: 5
Comment: Nice grocery store. They have about anything you want. Prices are higher compared to what Im used to in Illinois; however, they do have good sale prices.

Name: G****** R***
Date: 2023-06-01 03:52:25
Rating: 4
Comment: Great availability of most products! Parking is adequate most days! Staff are Friendly & Helpful!

Name: D**** S********
Date: 2023-05-31 08:18:25
Rating: 5
Comment: Subs here are fresh, amazing and prepared quickly. Great customer service at the seafood dept also.

Name: I***** g*** s****
Date: 2023-05-25 02:59:51
Rating: 4
Comment: Love this publix employees go above and beyond to make sure that you get what you want sushi or always fresh and look decent customer service is 100% at this store

Name: S******** C******
Date: 2023-05-15 23:48:17
Rating: 5
Comment: Not very busy or crowded plus they have an awesome assortment of shops in the plaza

Name: C****** J******
Date: 2023-05-12 20:17:28
Rating: 5
Comment: Location is very convenient, close to homes and other businesses. Close to i95 as well. Very clean and neat inside. Associates are friendly and helpful. Can get busy in the afternoons.

Name: J****** L****
Date: 2023-05-02 10:33:48
Rating: 5
Comment: I love shopping at Publix. They always have great deals each week on alot of food products. I love the buy one get one free deals. I save a lot of money on food. And the store is always nice and clean.. Employees are very friendly and excellent customer service needs

Name: J**** F**************
Date: 2023-04-18 06:40:27
Rating: 5
Comment: Always love the service and options that are found here. Busy most of the time but you get in and get out pretty quickly

Name: N******* E******* (************
Date: 2023-04-02 15:43:28
Rating: 4
Comment: Despite how incredibly busy they are at dinner time, the deli and sandwich associates have always been polite and patient. Its the customers that are rude and obnoxious!

Name: J****** M******
Date: 2023-03-24 20:33:25
Rating: 4
Comment: Publix stands by their slogan of where shopping is a pleasure and this location is always nice to be in. Its not walmart so thats a plus.

Name: S**** N****
Date: 2023-03-09 19:34:27
Rating: 5
Comment: The employees are all very helpful and kind, the store does very good at keeping items on the shelves neatly and in stock, and the store is very neat and clean.

Name: K*** B*****
Date: 2023-03-01 13:13:36
Rating: 5
Comment: Always clean, always stocked. Most everyone seems cheerful. No bad experience, just expect a wait at the deli.

Name: R**** M************
Date: 2023-02-26 19:55:14
Rating: 5
Comment: Wonderful store with friendly associates. The only thing I dislike is the busy parking lot. Sometimes its difficult to get in and out quickly.

Name: D****** L*****
Date: 2023-01-25 14:51:03
Rating: 5
Comment: I love publix, always clean, well stocked, friendly people that work there. I wonder why cant all grocery stores be like them. I really go for the Parmesan chicken breast, or chicken bites, already prepared, just have to bake them, so delicious.

Name: d**** b*****
Date: 2023-01-06 18:31:17
Rating: 5
Comment: I love this store. Great service and friendly assistance as needed. Comparable prices espically for specialty or hard to find items.

Name: E**** M M*******
Date: 2023-01-01 02:20:26
Rating: 5
Comment: Well it’s always clean and love the way everything is where you expect it to be. People working here are so helpful, leaving what there doing to show an item.

Name: C******** B
Date: 2022-12-30 02:29:59
Rating: 5
Comment: The employees are always friendly and helpful! Always have great deals, and almost all the time have everything I look for. Especially when it comes to locally own products and international foods.

Name: K**** W*****
Date: 2022-12-27 14:58:51
Rating: 5
Comment: Met the manager , clean and well stocked store he has a well pleasant attitude OH will visit again. But love my Decker store its close to me happy holidays ALL

Name: D******** H***
Date: 2022-12-24 12:40:21
Rating: 5
Comment: Found more than what I needed, regular Publix experience. I work in Florida but live in Georgia. Unfortunately, my part of GA doesnt have Publix so it felt good to relive my old days of shopping at a Publix when I lived in Miami

Name: D**** W*********
Date: 2022-12-22 19:25:49
Rating: 5
Comment: I have visited public on Dunn Ave so many times but this day went in to pre order some food and fruits had great Custer service didnt get the person who handle my order keep up the great work.I will return

Name: L**** C********
Date: 2022-12-08 13:35:11
Rating: 5
Comment: This location is always clean and staffed with Pleasant people to deal with from the stalker to management. Always enjoy.

Name: R***** D**
Date: 2022-11-25 02:17:06
Rating: 4
Comment: Usually quick and easy, employees at deli are helpful and cashiers are nice. Could use a little better origination of the lines at deli, sometimes hard to know where to jump in. Overall good experience and found what I needed even on the day before Thanksgiving.

Name: G***** T*******
Date: 2022-10-08 15:27:44
Rating: 5
Comment: Great store, clean friendly, a little busy sometimes but check out lines move fast. Plus they have self checkout

Name: R** N*****
Date: 2022-09-04 15:00:19
Rating: 5
Comment: There is a good variety of popular products here. All the major brands are represented. The prices are higher than other supermarkets.There is a deli that makes sandwiches. A counter for hot food and a bakery. The staff has been friendly and professional each time I shopped here. There is ample parking in the lot.

Name: L* S****
Date: 2022-08-28 17:03:24
Rating: 5
Comment: Customer service is always on point and the ladies bathroom is always clean which is a big plus to me...the food is always hoy and fresh and you never know what sale thr store has...theres alot of parking and in convient spot for retail shopping and working out...

Name: L*** D****
Date: 2022-08-21 22:06:24
Rating: 5
Comment: Loved it. Like the new layout of the store. Staff was helpful. Good customer service. A great place to shop for groceries and other items.

Name: S***** R J****
Date: 2022-07-09 03:46:26
Rating: 4
Comment: Staff was excellent & always going above & beyond for their customers. Few good buy1 get1 deals were going on. Great job public

Name: M****** C*****
Date: 2022-07-09 02:45:33
Rating: 5
Comment: The Bakery here was very fresh, a lot of great choices, and tasted even better. The only drawback about this Publix, is that it seemed understaffed for the amount of business that comes in. I understand though that Publix is a great company to work for, with great benefits and its employee owned and run. But otherwise I think this was a clean, fresh store to visit.

Name: J******* S L**
Date: 2022-07-06 22:26:57
Rating: 5
Comment: I shop around to compare prices, quality and service. I had made this Publix location my regular store earlier this year, however, because cashier attitudes and errors I stop shopping this store for about six months my recent visit was very refreshing overall.The cashier was attentive checking me out, the deli was also improved without all the employee chatter between themselves they were cheerful and very courteous as if they wanted to wait on you.To my surprise I spent less, got everything on my list than I did shopping a competitor. I plan is to return to this location once I receive a new power wheelchair, I have been waiting six months now and was informed today it will be four to six weeks before shipment arrives and a new chair is assembled for delivery.I am very disappointed I cant get out.This trip to Highlands served as a big up bump for the stress, confinement, depression and my wallet that I needed, Im so thankful for this improvement shopping in this store.

Name: J*** B*** (*****
Date: 2022-07-05 14:55:36
Rating: 4
Comment: Just bought a tuna salad in place of a sub, I asked for guacamole and they put an expired guacamole cup in my salad. Expired 4/6, and Today is 4/12. Im so disappointed, I wanted that guacamole to. The salad was still good, just check those dates on your additional packets for your salad.
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Name: A**** A****
Date: 2022-07-02 03:56:30
Rating: 5
Comment: Sandy was pleasant and helpful! Her level of service was quite reassuring that there are still good people out there in the labour market!

Name: n***** a****
Date: 2022-06-27 16:25:46
Rating: 5
Comment: I had the absolute best experience I have ever had at customer service in a store... Dawn was friendly, personable, patient, kind, and had a beautiful smile to go along with her beautiful spirit. It was early in the morning and she greeted each customer with love and kindness. I left there feeling so much better about the day because of Dawn. Excellent choice hiring her. She is the definition of customer service

Name: J******* N***
Date: 2022-06-20 16:32:54
Rating: 5
Comment: I brought lunch there today and notice how well the crew that’s working day shift have such good repore with another u can feel the love they give off now that’s awesome u don’t see too much of that type of action

Name: L*** R******
Date: 2022-06-16 18:45:50
Rating: 5
Comment: This store has a wide selection of products along with excellent customer service! I once bought a small wheeled cart, and an employee assembled it for me! Granted, prices are relatively high, but the selection makes it worth it!

Name: K***** D********
Date: 2022-05-23 23:53:34
Rating: 4
Comment: Super clean but their produce section can use some more selections. Very basic fruit selections, apples, bananas, no peaches, No pomegranate no real exotic selections. Very basic stuff not like the one on Merrill Rd.

Name: S**** Y****
Date: 2022-04-29 02:28:06
Rating: 5
Comment: Love everything about publix especially the Subs and Hot Food! If I ever had an issues (which is rarely)...its heard and they do the best to try and help/ fix it!❤4/28/22- Update: Still shop here from previous review and rarely ever any issues, and if there is...if you ask someone for help, they will assist you the best they can!!! Food still good and their SUBS are the BEST!!!😍

Name: D***** B*****
Date: 2022-04-11 08:33:50
Rating: 5
Comment: I love Publix! Not only groceries, but I purchased a beautiful bouquet of balloons for my Mom on her birthday. I didnt know they had such an awesome variety of balloons and party accessories.

Name: J**** V******
Date: 2022-03-26 15:26:55
Rating: 5
Comment: Every time I go to Publix its a wonderful experience. The store is immaculate. Also if you need help with anything, employees are very willing to stop whatever theyre doing to help you. all the employees are very curious. I love, love, love Publix!

Name: A**** R********
Date: 2022-03-01 03:00:13
Rating: 4
Comment: Publics is very clean and has an array of cheeses and deli meats that I enjoy. I have been on the lookout for duck wings…. If you’ve ever had fried duck wings you know what I’m talking about. Same taste and texture as a chicken wing but the oily consistency of duck just makes the fried wing that much better! 🦆 Let me know if you find some.

Name: A** F******
Date: 2021-12-18 20:42:41
Rating: 5
Comment: We traveled from out of town for my son’s birthday to Jacksonville and Publix Bakery delivered! Thank you for being apart of making my son’s 3rd birthday a hit! Called early to ask some questions and for a special request this morning and all of the answers I received was thorough.
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Name: R******* A*****
Date: 2021-12-10 23:13:31
Rating: 5
Comment: Older location. Store was well supplied. Bakery and deli had waiting lines. I am a bit disabled. The cashier was careful to not overload the bags. In the parkinglot another employee collecting carts came over to help me raise the hatch on myVan. He then placed the bags so I could easily retrieve. He helped me load my Rollator into the van.

Name: P****** S****
Date: 2021-11-14 00:56:14
Rating: 5
Comment: Always super clean, though some of the staff are rude as Hell... they darn near walk over you, dont look back nor say excuse me. SMDH. Otherwise, its a great store. The bakery, deli, seafood, hot foods and sandwich departments have very nice staff. I usually use the self check out and the attendants there are nice, too.

Name: N***** P*****
Date: 2021-11-05 17:05:35
Rating: 4
Comment: Publix is the store where shopping is a pleasure! This is the stores advertising logo, but it really is true. Their employees are all nice and helpful. If you cant find something, they dont just tell you where it is, they stop what theyre doing and take you to find what you want. Publix also has the most unusual products that are not found in other grocery stores, if youre looking for those kind of things. I believe their bakery, their Thanksgiving dinners, their deli (and you should see that daily line) are all deliciously fantastic. Unfortunately, because of the pandemic, there may be some products we cant find at Publix at this time, but not many.N. Powell

Name: N**** F******
Date: 2021-10-29 00:45:17
Rating: 5
Comment: The delicatessen is AWESOME!Food tastes great 😋
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Name: B** D***
Date: 2021-10-28 03:23:06
Rating: 5
Comment: Nice friendly store however, some of the customers lack civility and just dont follow the obligatory such as going through the wrong door, driving fast/wrong way through the parking lot, using profanity outloud, dont put the shopping carts back LITTERING EVERYWHERE! I know they dont like being stereotyped but a lot of them fit it well.

Name: B*** B*********
Date: 2021-08-25 23:43:20
Rating: 4
Comment: It is clean, well-stacked, and the employees are both numerous and very helpful. Its in a busy location and their parking lot is frequently filled, which hardly seems like their fault as a supermarket. The only fault I can find with Publix is its higher prices. I understand more employees on a shift = higher overhead costs and they need to offset that. Its the nature of the beast, I suppose, if you want to have a decent shopping experience and not feel the need to take a bleach dip as soon as you leave in these insane times...

Name: D******* D******
Date: 2021-08-21 13:50:03
Rating: 5
Comment: Very well stocked.. Sushi is delicious. Dim lighting. Every cashier is helpful. King crab legs are delicious. They give my children stickers at the end of our visit

Name: T**** 7*
Date: 2021-07-13 16:31:52
Rating: 5
Comment: I love this store. The deli and bakery has delicious food and every week there are discount sales or buy one get one free deals. Great staff and I appreciate that they have both cashiers and baggers plus self checkout lanes.

Name: F****** M***
Date: 2021-05-23 21:27:59
Rating: 5
Comment: Great customer service! Everything looked and smelled clean!🌹
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Name: N***** Z*******
Date: 2021-05-11 00:11:23
Rating: 4
Comment: Dont like the new selfs check out lines. Of you wonder why is because people that can be doing the work get unemployed and the only one that benefit is the corporation.If you tell me that I will get % discount, I still want and will prefer to have a person benefit from having a job than me getting few cents less on my bill

Name: K**** . J******
Date: 2020-09-05 20:09:36
Rating: 5
Comment: So me and my daughter made it to the Publix today which was very pleasant I must say everytime I make a trip there the staff in the store they are so accommodating and they try to be as helpful as possible and always polite I really love the Publix on Dunns Avenue I have never yet Walked in that store and had a bad experience ,even down to the other customers they are just as polite and patient and accommodating as the staff. Great Job guys keep up good work.

Name: R***** B*****
Date: 2020-07-19 19:28:30
Rating: 4
Comment: Busy day at this Publix... Few items out of stock, but could find everything I needed... Coronavirus procedures look good here... Clean store, friendly staff!
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Name: N***** G***
Date: 2020-06-26 20:54:58
Rating: 5
Comment: Great Customer Service. Clean appearance. Hot food area not appealing at all. Wings always looks like they are dry. Food burnt around the pans. Deli and Food needs improving

Name: S****** B****
Date: 2018-12-12 19:38:43
Rating: 4
Comment: Thanks for having enough grocery checkout lanes open, as there was little to no wait in most aieles! What a pleasant surprise. Now the deli was a bit under part , as many of the entrees and side dishes were out, as well as the non- spicy take out chicken. Overall though, considering the time of day ( 1:00p.m.), much of the deli issues co be blamed on this, and the staff that I came in contact were all very pleasant and helpful.

Name: B******** C*****
Date: 2018-11-21 02:38:48
Rating: 5
Comment: For my Aunt’s birthday we decided to do something small at home. For the dessert we chose Publix because they’re known for delicious yet inexpensive cakes. Let me tell you, we were not disappointed! The Raspberry Elegance cake was so beautiful and tasty. I honestly consider this my favorite cake!As we’ve all come to appreciate and expect, the customer service was great (the bakery manager suggested the cake) and the store is clean. The parking lot is hectic but manageable. I’d definitely refer others to this store.
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Name: K******* D****
Date: 2018-10-07 00:50:57
Rating: 4
Comment: This location is at the same high level standard as all the Publix markets! Its bright,well organized, and clean! Great staff that gives excellent customer service and professional! I wish they would serve sushi at this location because the surrounding area would definitely buy it. Publix please make the addition to make this particular location the greatest.-Your valued customer

Name: G******* G*****
Date: 2018-09-24 01:43:11
Rating: 5
Comment: I was looking for something specific but was unable to find it. I got the attention of one of the employees and she got me some help. The young man came to help me. He was unable to find it down the Isle were I was. He told me it may be down this other isle. He didnt just tell me where to look or point me in the right direction...No, he brought me down the correct isle and handed me what I came there for. The store is always clean and the employees are always very nice and helpful. Thank you Publix!
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Name: X M**
Date: 2017-07-04 14:09:57
Rating: 5
Comment: Monique in the Deli was AWESOME! Professional and courteous throughout our interaction with her. She was grating every customer who came into the Deli area. Monica apologized for the wait and assured everyone someone would be with them shortly. She made sure we were aware of the current specials and offered combo meals for our pruchase. Great experience!!!!