Publix Super Market at Imperial Lakes Plaza

category: Supermarket, Bakery, Beer store, Florist, Grocery store, Seafood market, Wine store
address: 2040 Shepherd Rd, Mulberry, FL 33860, United States
Phone: +1 863-644-4166
worktime:
DayTime
Monday7 AM–10 PM
Tuesday7 AM–10 PM
Wednesday7 AM–10 PM
Thursday7 AM–10 PM
Friday7 AM–10 PM
Saturday7 AM–10 PM
Sunday7 AM–10 PM

site: https://www.publix.com/?setstorenumber=791
rayting: 4.6
services: Service options: Kerbside pickup, No-contact delivery, Delivery, In-store pick-up, In-store shopping, Same-day delivery,
Highlights: Great produce,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet,
Offerings: Cheque cashing, Organic products, Prepared foods,
Amenities: Gender-neutral toilets, Toilets, Wi-Fi, Wi-Fi,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Quick visit,
Recycling: Plastic bags,
Payments: Cheques, Credit cards, Debit cards, NFC mobile payments, SNAP/EBT, Credit cards,

Florist near me:

Publix Super Market on Bayshore | Publix Super Market at Countryside Shops | StemmZ Reserved


Name: A********* P*******
Date: 2024-02-09 17:35:12
Rating: 5
Comment: My favorite place to do the groceries!!!!
Name: J***** G******
Date: 2024-02-09 04:12:24
Rating: 5
Comment: Multiple great experiences from this Publix, special ordered blackberry gingerale and subs are always on point as well called to advise they were out of a certain sauce for the sub, if I still wanted it, and other options instead of what I ordered to accomodate not having the sauceGreat store!
Name: B**** F**
Date: 2024-02-07 20:39:56
Rating: 5
Comment: Store was clean. Seemed smaller than some, but I found what I needed.
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Name: B****** W*******
Date: 2024-01-18 19:52:33
Rating: 5
Comment: As always very clean. Very friendly employees.
Name: Z H*****
Date: 2024-01-09 23:04:00
Rating: 4
Comment: One of the best Publix Stores in the area. Staff are always extra friendly and helpful.
Name: I**** H****
Date: 2024-01-07 22:39:22
Rating: 5
Comment: Good prices for people who are on a budget
Name: J*** M******
Date: 2024-01-07 21:56:42
Rating: 5
Comment: The staff is friendly and knowledgeable about the products and where they are found.
Name: V**** H***
Date: 2024-01-06 18:24:26
Rating: 5
Comment: Always the nicest workers
Name: 8**********
Date: 2024-01-04 23:07:06
Rating: 5
Comment: Were shopping always is a pleasure.
Name: A*** S
Date: 2024-01-02 23:36:14
Rating: 5
Comment: Pretty nice to be able to get fresh made subs better than most sub shops.
Name: B****** P*****
Date: 2023-12-30 03:21:09
Rating: 5
Comment: People here are amazing
Name: K***** C
Date: 2023-12-27 00:51:26
Rating: 4
Comment: Okay experience decent prices. Check out my YouTube Kal_Da_Ninja for other content besides reviews
Name: M****** D* G*****
Date: 2023-12-22 14:23:35
Rating: 5
Comment: Publix at Imperial Lakes, is the best Publix, in my opinion. I feel like they are an extension of my own home! I feel this way, because i am there almost everyday! Lol! The store managers are willing to help bag groceries, as well as help you out to your car! The employees are friendly and helpful. Pharmacy staff are all friendly, and when they say your meds will be filled, its usually filled before they say it will!! Definitely a Publix George Jenkins would be proud of! Excellent job Publix!
Name: J*** t*** O** G***
Date: 2023-12-19 21:08:18
Rating: 5
Comment: Definitely my favorite Publix in lakelandGreat prices and the deli service is always quick and fresh.
Name: M******
Date: 2023-12-18 20:31:28
Rating: 4
Comment: Only thing that I didnt really like was no sitting area for the deli...but otherwise OK..Publix has the best deli around
Name: K**** W*********
Date: 2023-12-16 00:02:24
Rating: 5
Comment: The service is great and they have different things from the other stores. Their deli sandwiches are great.
Name: A***** F********
Date: 2023-12-15 21:13:06
Rating: 5
Comment: Always clean and stocked. I mean, come on, its Publix.P.S. try the southern custard next to the eggnog during the holidays. Its like Santa Claus in a carton.
Name: f******* L*********
Date: 2023-12-13 12:28:07
Rating: 5
Comment: I wouldnt trade Publix for nothing....ever since I first went my experience have been nothing but awesome...great service and marvelous staff and personal....friendly and family surrounding....
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Name: C***** M*****
Date: 2023-12-12 11:44:37
Rating: 5
Comment: Easy in and out store with friendly people 😁
Name: B****** h*****
Date: 2023-12-08 21:39:02
Rating: 5
Comment: The store is always clean, and the employees are always friendly.
Name: C***** R******
Date: 2023-12-08 20:21:03
Rating: 5
Comment: The best place in town.
Name: S***** O****
Date: 2023-11-29 21:04:00
Rating: 5
Comment: Nice, clean and orderly
Name: N***** S*********** - B******
Date: 2023-11-25 04:09:35
Rating: 5
Comment: Great place to shop store associates are very friendly
Name: L*** C******
Date: 2023-11-24 15:47:12
Rating: 5
Comment: Very Nice Publix!
Name: r*** h****
Date: 2023-11-14 21:21:57
Rating: 5
Comment: I get my fruit from them.
Name: C****** P******
Date: 2023-11-12 01:01:19
Rating: 4
Comment: Publix is expensive. The pharmacy is terrible at this location. The only redeeming quality is the deli/bakery.
Name: C****** R*****
Date: 2023-11-11 21:03:52
Rating: 5
Comment: Love this place. It is my happy moment, almost daily.
Name: C**** N
Date: 2023-11-10 13:12:29
Rating: 5
Comment: Thanksgiving turkey salesmen berries still in season !!!
Name: d**** c*******
Date: 2023-10-21 18:35:28
Rating: 5
Comment: This place is so clean with such friendly staff
Name: N****** H*****
Date: 2023-10-16 15:35:50
Rating: 5
Comment: Always clean and friendly.
Name: S****** B****
Date: 2023-10-15 18:17:23
Rating: 5
Comment: Great place to go shop! Easy , fast, clean, friendly!
Name: J**** R******
Date: 2023-10-06 20:57:21
Rating: 5
Comment: You find everything you need all the time
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Name: M****** P****
Date: 2023-10-04 01:00:45
Rating: 5
Comment: Picked up a prescription at the pharmacy. The staff are very helpful and polite. Had questions as some things had changed between brand and generic. The pharmacist on duty was quick to answer them all. Over all, I always have a great experience.
Name: L****** W****
Date: 2023-09-18 19:22:57
Rating: 5
Comment: Always I pleasurable shopping experience. Love it there, employees went above and beyond to help us find the stuff we need, not from this area but service implacable.
Name: P***** D***
Date: 2023-09-18 11:14:45
Rating: 4
Comment: Its a smaller store so they dont have as many items as other stores.
Name: K******* G****
Date: 2023-09-14 13:34:14
Rating: 4
Comment: First time in this Publix, the layout is different than my usual stores, which isnt bad. It always makes me find things I didnt know I needed! But the staff was great, very kind and talkative. Great store overall!
Name: C*** P**********
Date: 2023-09-09 19:08:09
Rating: 5
Comment: I have been shopping at Publix for over 30+ years....I have always found everything I need at that store , and the employees are always there to help you.....LOVE THAT STORE
Name: E**** F*******
Date: 2023-09-05 10:22:45
Rating: 5
Comment: The store was very clean and the staff was very helpful as well
Name: F****** G*****
Date: 2023-09-04 00:56:20
Rating: 5
Comment: Love the bogo buy one get one free. Customer service is excellent. Fresh fruits and vegetables. Wide varieties.
Name: A**** W******
Date: 2023-08-29 13:10:21
Rating: 5
Comment: This place is great the people are polite and always stocked
Name: K*** J
Date: 2023-08-28 20:47:24
Rating: 4
Comment: I love to shop at this Publix everyone are so nice and helpful .
Name: R*******
Date: 2023-08-25 22:31:15
Rating: 5
Comment: Things at this Publix seem to be reversed and its a bit crowded a space for a Publix but all Publix stores are great in general.
Name: b***** n****
Date: 2023-08-20 19:50:03
Rating: 5
Comment: I live in an imperial lakes are always helpful and very very clean I shop there at least three to four times a week
Name: D***** C******
Date: 2023-08-19 23:25:21
Rating: 4
Comment: Amazing customer service. Love their BOGO
Name: J*** C******
Date: 2023-08-16 12:56:26
Rating: 5
Comment: Going for the bogo ice cream....every time! Plus their boars head Italian sub, (order online, and pick up at the store) which is delicious.
Name: K*** T*******
Date: 2023-08-06 19:02:44
Rating: 4
Comment: Great products, good service with a smile. Costs are a little above average.
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Name: J**** P
Date: 2023-08-02 17:05:12
Rating: 5
Comment: Nice clean store with friendly employees. Always great deals and fresh food
Name: T***** B******
Date: 2023-07-31 12:49:33
Rating: 5
Comment: Always clean and well stocked.
Name: s***** l****
Date: 2023-07-30 01:31:42
Rating: 5
Comment: Very good service and always clean. Love the BOGOs
Name: R** B****
Date: 2023-07-28 13:02:02
Rating: 5
Comment: This is amongst one of the best Publixs Ive been to love it
Name: F**** F*****
Date: 2023-07-27 14:41:48
Rating: 5
Comment: This Publix is right down the road from me and love going there. Took a family member there the other day and they loved that they had rellenos de papa in stock (fresh and hot).
Name: G**** C*****
Date: 2023-07-21 01:28:08
Rating: 5
Comment: I love this store! They are very friendly and very helpful.
Name: H****** D*****
Date: 2023-07-19 04:20:01
Rating: 5
Comment: Nice staff, clean store.
Name: C******* R***
Date: 2023-07-09 18:46:42
Rating: 5
Comment: Love this store! It’s my childhood Publix and now I work here as an Instacart shopper. We’re like family! You won’t want to shop at any other grocery store after you shop here! And no one can beat the BOGOs or the Pub subs!
Name: T****** B******
Date: 2023-06-29 22:11:54
Rating: 4
Comment: Very clean and well stock store. Other than that, the employees except for the managers need a lot more customer relations experience. Basically they need morals and to be in a good and happy attitude. Not walking around frowns on and be on their phones instead of working smile and greatpeople
Name: A*** G******
Date: 2023-06-24 18:49:25
Rating: 4
Comment: I recently had the pleasure of shopping at Publix Supermarket, and I must say, it was an outstanding experience from start to finish. Publix has truly set the bar high when it comes to providing exceptional customer service, high-quality products, and a welcoming atmosphere.First and foremost, the staff at Publix is simply amazing. From the moment I walked through the doors, I was greeted with warm smiles and friendly hellos. The employees are knowledgeable, attentive, and always ready to assist you with any inquiries or requests. Whether it was finding a specific item, offering cooking tips, or even carrying my groceries to the car, their dedication to customer satisfaction was evident at every turn.The store layout is incredibly well-organized, making it easy to navigate and find exactly what I needed. The aisles are clean, well-stocked, and neatly arranged. Its evident that Publix takes pride in maintaining a tidy shopping environment, which enhances the overall experience.One aspect that truly impressed me was the wide range of high-quality products available at Publix. Whether it was fresh produce, meats, bakery items, or even specialty products, I found everything I was looking for and more. The attention to detail in selecting their suppliers is evident, as the freshness and quality of the products were consistently top-notch.Moreover, Publix offers a variety of in-store services that add tremendous convenience to the shopping experience. From the pharmacy to the deli counter, bakery, and even a floral department, Publix goes above and beyond to meet the diverse needs of their customers. Its like having a one-stop-shop for all my household needs!Another notable aspect is Publixs commitment to community involvement and giving back. Their charitable initiatives and support for local organizations make me proud to be a customer. Its refreshing to see a supermarket that actively contributes to the well-being of the communities it serves.Lastly, I cannot forget to mention the incredible BOGO (Buy One Get One) deals at Publix. They offer great value for money, and its always exciting to discover amazing savings while shopping for my everyday essentials.Overall, my experience at Publix Supermarket was nothing short of exceptional. Their dedication to customer service, top-quality products, clean and organized store, and community involvement make them stand out from the crowd. I highly recommend Publix to anyone seeking a delightful grocery shopping experience. Im already looking forward to my next visit!
Name: M****** M*****
Date: 2023-06-20 19:59:07
Rating: 5
Comment: There is nothing you cant like about Publix. They are the cleanest store with the most courteous staff. Not to mention the best BOGO specials.
Name: S**** E******
Date: 2023-06-17 16:15:57
Rating: 5
Comment: My family in other states are jealous because of the overall experiences that not only I but some of them have had when visiting this Publix. The employees at Publix always greet you with a smile and are happy to help.
Name: P****** S***
Date: 2023-06-15 22:42:37
Rating: 5
Comment: As always all of employees were so pleasant and helpful.
Name: S**** M******
Date: 2023-06-12 19:51:22
Rating: 5
Comment: I like going to Publix Supermarkets. Unlike Walmart that the shelves often look like a bomb has gone off due to a super half off deal on handbags, Publix is neat and tidy. I appreciate looking at produce that is neatly organized and looks like it is properly cared for.Generally speaking I think the quality in the meat department at Publix far surpasses the much lower quality at Walmart.Since I dont like going to multiple stores to buy groceries I tend to do most shopping at Publix. The meat and produce at Publix alone justifies this.Of course there is a tradeoff. Publix is not the cheapest. I consider them midrange price wise so more expensive than Walmart and cheaper than Fresh Market (a Publix upscale store), or Harris Teeter.
Name: L**** W*****
Date: 2023-06-08 09:14:50
Rating: 5
Comment: Like most other Publix stores. Good service and products.
Name: B*** D****
Date: 2023-06-06 11:05:40
Rating: 5
Comment: The store is fantastic and some of the nicest employees! The customers around the deli - were quite rude!
Name: F******** O****
Date: 2023-05-29 17:03:21
Rating: 5
Comment: Cant go wrong with Publix. Picked up pre-ordered subs and chips/snacks for a day out on the water. This Publix has been updated with self check out lines, quick deli pickup area in coolers.
Name: A*** L**
Date: 2023-05-27 01:43:49
Rating: 5
Comment: Publix is always good. This place is a bit smaller than what Im used to but it has all the necessities. The sushi options are a bit more limited.A bonus is outdoor tables if you want a place to sit and eat.
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Name: A*** L*****
Date: 2023-05-10 18:16:15
Rating: 5
Comment: Love Publix Grocery! Great employees. Always helpful. Healthy selections.
Name: A***** O****
Date: 2023-05-01 20:14:58
Rating: 5
Comment: Used to love it here. As we all know, Publix charges more than others but the service is far above anyone else out there. Well.... not anymore. They, too, have chosen to get rid of cashiers for self check out, and now you have to wait for the one register if you dont want to work for free. We begrudgingly accepted this at those big box stores, that offer the lowest pricing and never really had good customer service in the first place. I can not justify paying Publix prices for no service. Thats just crazy! So what made Publix special is gone and thats a tragedy.
Name: R****
Date: 2023-04-27 14:16:08
Rating: 5
Comment: Typical Publix. A clean store with friendly people. Prices are usually higher than Walmart but the service is always top notch.
Name: R****** R****
Date: 2023-03-24 18:56:38
Rating: 4
Comment: Loved the talkative, sweet, cashier I had. Making it a pleasant shopping experience. Despite the weird random flow of how the store was organized. And its extreme overpricing. I mean, I expected it to cost more but D**n!
Name: M*** T*******
Date: 2023-03-12 21:31:42
Rating: 5
Comment: Been shopping here since it was built. Always a nice location.
Name: B***** M*****
Date: 2023-03-02 22:55:23
Rating: 5
Comment: Absolutely love my Publix store!!! Always friendly service and in stock.
Name: T***** A
Date: 2023-02-24 21:33:31
Rating: 5
Comment: I was here earlier, all the employees were super friendly but it wasnt until I was in the seafood area that I needed any help, Megan was so nice & helpful, I was having anxiety from all the Shrimp options & didnt want to bother her because I noticed she was stocking the freezers, she still stopped & helped put me at ease & to make a final decision, there arent many people these days that will take the time to help others out, my boyfriend & me really appreciated her.
Name: S******** J******
Date: 2023-02-17 18:40:33
Rating: 5
Comment: Always On Point With Customer Service Skills. Very Helpful Employees, kind, courteous. Best Stores in Florida.💐👍👍👍👍👍👍
Name: C**** H*********
Date: 2023-02-12 04:12:45
Rating: 5
Comment: I love the store, always clean, neat and very friendly people. Their food is fantastic 🌹
Name: L****
Date: 2023-02-04 03:39:28
Rating: 5
Comment: It was a great clean supermarket prices were really reasonable the fruit was super fresh
Name: N***** E******
Date: 2023-02-03 06:14:09
Rating: 5
Comment: I love Publix in general but this Publix I’ve been going to for years and I can say I’ve always been greeted and treated warmly. They ask about my husband and kids and when they see my family not only do they ask how they are they ask specific questions so you know that they were actually listening. They take pride in the store as if it’s their home and they welcome everyone in!
Name: A***** M*****
Date: 2023-01-10 18:08:17
Rating: 5
Comment: The associate Tirani did an outstanding job with my problem. And the man at the front who greeted me, Frank, was very friendly and we had a good conversation. They were outstanding representatives of the Publix brand.
Name: J** C*****
Date: 2023-01-04 01:10:00
Rating: 5
Comment: Always a good place to shop, who doesnt love Publix. ❤️ the staff here too because they are attentive and polite.
Name: J*** K*********
Date: 2022-12-28 18:11:54
Rating: 5
Comment: They always have the freshest produce! I also love their weekly bogo sales!
Name: J K***
Date: 2022-12-27 13:08:56
Rating: 5
Comment: Publix is the best. They have the best employees and are always helpful. I make a trip there at least every other day.
Name: L*** L**
Date: 2022-12-24 13:18:05
Rating: 4
Comment: Only reason its not 5 star: the deli doesnt do Chinese!!! I was so disappointed. Why is it that Lake Miriam does and Imperial Lakes doesnt ?
Name: T*** K***
Date: 2022-12-11 22:22:09
Rating: 5
Comment: I live right behind here, so its very convenient. Publix is always a higher standard place to shop. The customer service is always above and beyond.
Name: D*** T*****
Date: 2022-12-11 02:15:34
Rating: 5
Comment: Always clean and store is inviting. Good customer service.
Name: R***** B******
Date: 2022-12-03 22:44:48
Rating: 4
Comment: I have bad luck when it comes to ordering online at Publix delis. Last two times... once at this location and the other in the Highlands they got the order wrong. Otherwise it generally is a pleasure to shop at a Publix.
Name: S****** F*****
Date: 2022-12-03 02:41:40
Rating: 5
Comment: I love this Publix. In fact, I love all of them. I lived in Minnesota for 12 years without a Publix which was completely insufferable. Never again will I live without a Publix. If you ever wonder why, go fly up to Minnesota and try out Cub Groceries. Hard no for me, Bud. Publix is life. Pub subs are heaven. I could go on for a while...Side note, if Publix ever needs a Behavior Analyst on their team, I volunteer as tribute. Long live Publix! Shopping is actually a pleasure there. Sorry Minnesota. Do better. ❤️
Name: E*** K***
Date: 2022-12-02 23:23:41
Rating: 5
Comment: The employees are always so helpful and wear a smile. It makes the chore of shopping a pleasure.
Name: j***** W****
Date: 2022-12-02 19:24:16
Rating: 5
Comment: Great people and the workers go all out to make shopping a pleasure
Name: T****** G****
Date: 2022-11-12 18:02:33
Rating: 5
Comment: Fantastic staff everyone was real nice and helpful. Clean store as well.
Name: C****** S*******
Date: 2022-11-11 18:32:06
Rating: 5
Comment: Everyone is so friendly and always helpful.I have been going to this store for many years.
Name: M*** M****
Date: 2022-11-07 18:07:29
Rating: 5
Comment: Eager to help. In stock. Friendly and patient employees. Clean store, with clear signage. All around great place to shop.I like that, when I am having trouble finding an item, or making a decision, I am usually approached by someone, who offers assistance.
Name: B*** P*** I**
Date: 2022-11-06 21:33:23
Rating: 4
Comment: I like Publix for there Buy One Get One Deals and Great Customer Service.. Otherwise They are more expensive compared to Walmart, Aldi or Other Chain Store in My Opinion.
Name: C****** J****
Date: 2022-11-06 16:00:45
Rating: 5
Comment: Ok I love going to Publix the people entertain me and I with them Im in my 70ty with double knee replacement and I dont move as fast as once apone a time could, I just tell them what I need and they go and back as if they had a super man cape on, I have never been disrespected just a lot of smiling faces that is willing to help me by any means necessary and i love it, make me feel special and my hat is off to Publix for you going Beyond Service THANKS FOR BEING THERE FOR ME and I love it,
Name: K**** J****
Date: 2022-10-28 01:12:53
Rating: 5
Comment: I suppose the slogan Publix has is very true I d9 enjoy shopping here. But lately price increases seem very over over the normal high price. Dont go here for a value
Name: C**** P*****
Date: 2022-10-10 21:54:46
Rating: 5
Comment: Great store friendly service. Staff very friendly and store is very clean and organized.
Name: C*** C******
Date: 2022-09-18 15:26:42
Rating: 5
Comment: Great store always clean well organized and plenty of help. When the checkout lines get full they will open another one and get you on your way.
Name: S******
Date: 2022-09-14 22:25:05
Rating: 5
Comment: All of the staff are very friendly and helpful. The store is clean with excellent produce. On a rainy day, a store clerk even walked my mom to her car with an umbrella. Superb customer service, keep it up!
Name: B***** M******
Date: 2022-09-04 05:16:52
Rating: 4
Comment: Love this store only thing that they could really off top of my head improve on is close to closing time maybe keep one more register open and not the farthest one from the Exit would be absolutely perfect!♡
Name: A*******
Date: 2022-09-02 19:58:22
Rating: 5
Comment: Beautiful publix in a very nice shopping area. Amazing employees to work with. Definitely can see us coming back.
Name: J***** O*******
Date: 2022-08-14 02:05:14
Rating: 5
Comment: That are best store I have ever been in the people are so nice and that allwasy have what I need
Name: K******* B*******
Date: 2022-08-10 02:02:21
Rating: 5
Comment: I have never actually thought about leaving a review at a grocery, but this time I felt compelled to do so, I truly love Publix its never really been a bad experience for me, busy yes but nothing compared to other supermarkets that seem dirty unorganized etc... Publix truly is where shopping is a true pleasure. Id like to give a shot out to BO he is the sweetest cashier there I always CHOOSE his line when I go in and thats pretty frequently considering I live behind the store. He is so plesant and professional and very personable which is a fresh of breath air conaidering how unfriendly the world has been, so thank you BO for making my shopping experiences a true pleasure.
Name: S*** G*******
Date: 2022-08-08 00:11:48
Rating: 5
Comment: Always friendly and clean. Also last week went in looking for something needing help. Annie who was off the clock helped me anyways for 5 minutes.
Name: J**** L******
Date: 2022-08-06 14:23:45
Rating: 5
Comment: I am blown away by the cake made for my son!! They completely surprised me with the level of detail they put into a COOKIE CAKE!!! I will definitely be going back for all future cake orders! Thank you, Publix, at Imperial Lakes!
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Name: R*** B
Date: 2022-08-02 11:33:27
Rating: 5
Comment: Always a good shopping experience. They are usually very well stocked. In this age of supply chain issues that is a welcome change. The staff is very helpful and will take you to the product that you are looking for instead of just giving you directions. That level of service is unusual. All things considered, a pleasurable shopping experience.
Name: D**** G*****
Date: 2022-07-31 01:53:53
Rating: 5
Comment: The Publix at Imperial Lakes is my favorite Publix in Polk County. Not only is the store always super clean, the staff makes you feel like family. My mother and I went there today to get some food and drinks and we were in and out within minutes. Do your self a favor and come shop at the Imperial Lakes Publix. You will be glad you did.
Name: D**** K****
Date: 2022-07-27 14:37:48
Rating: 4
Comment: Its the best neighborhood grocery store. Always friendly service. BOGOs is what brings me in off the street and keeps me there for the rest of my food shopping needs.
Name: J** S****
Date: 2022-07-15 21:57:56
Rating: 5
Comment: This is an awesome Publix location! I love shopping here. The associates are very helpful and their BOGO ads are great! Publix..where shopping is a pleasure!
Name: K** F*****
Date: 2022-07-13 14:00:44
Rating: 4
Comment: Who doesnt like Publix? I was returning coffee creamer that I bought the day before. It was spoiled. Easy return.
Name: J*** V***
Date: 2022-07-09 23:15:18
Rating: 4
Comment: All Publix stores I have shoped at for anything have been a good experience clean fresh very polite and helpful Publix people Im for sure a Publix shopper thank you for caring and greattin me made me feel so welcome 🤗😁
Name: M*** R********
Date: 2022-07-07 20:32:06
Rating: 5
Comment: Store is always clean, great customer service always going the extra mile.
Name: M****** C****
Date: 2022-07-02 20:01:58
Rating: 5
Comment: I havent been back to the deli since my horrible experience with them so cannot comment on whether that department has gotten any better, but the rest of the store certainly has. The staff is much more pleasant to speak with. People are actually smiling, not walking around like theyre mad at the world anymore. Its definitely a nice change. The produce employees, cashiers/customer service, and meat dept. employees Ive spoken with were so friendly and very helpful. What a nice change.My uncle Ralph Key started his first job with Publix here in Polk County as a teenager and retired with Publix down in Hollywood, FL first as a store manager, and then stepped down to produce manager. He was always my version of what I judged the Publix standard by. He was a honorable and kind hearted man. He was a great man and exuded Publix. He was so proud to be apart of the company even until his passing. My entire family have never shopped any place else.Its so nice to see the welcoming atmosphere back to the Imperial Lakes location that truly makes it a pleasure to shop for groceries.
Name: J**** V********
Date: 2022-06-25 21:32:34
Rating: 5
Comment: Love this place!! I love the enthusiasm and the genuine way they treat me. Employees know where everything is at and will guide you to find what you need.
Name: L**** W*******
Date: 2022-06-05 03:25:14
Rating: 5
Comment: This Publix stands out among the rest and the BEST! The associates are helpful, and friendly. They always make the customer feel appreciated! I LOVE this Publix Where shopping is ALWAYS a pleasure! Even when its 9:59 and the cashier wants to go home they are gracious and kind!
Name: H***** T******
Date: 2022-05-31 02:48:05
Rating: 4
Comment: This is my home publix, i usually dont have any major issues. I like the people there. Deli is usually under staffed and slow but that seems to be at every publix now.
Name: A***** G*******
Date: 2022-05-30 01:43:22
Rating: 4
Comment: Clean organized polite employees but the prices are high. Im coming from NYC at least there we had specials to help with the cost.
Name: G******* R***
Date: 2022-05-19 17:06:55
Rating: 5
Comment: Publix is a well know respected establishment for a good reason........THEY ARE AWESOME. There stores are the cleanest, most organized, well signed and Top Knotch customer service like no other. Thank you for being part of the best companies Florida (Lakeland) has to offer. You all are amazing!
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Name: J********* O***
Date: 2022-05-16 13:12:36
Rating: 5
Comment: Best place to buy groceries. Always clean and always friendly. You will pay a premium but you get what you pay for.
Name: J****** M*****
Date: 2022-04-23 11:49:53
Rating: 5
Comment: The store is exceptionally clean and well stocked. Employees are friendly. The double fudge birthday cake I got for my girlfriend was amazing. The best ever!
Name: J*** S****
Date: 2022-04-17 20:01:32
Rating: 5
Comment: Love my neighborhood Publix. Always clean. And of course helpful, friendly employees. 😊
Name: A*** M J******
Date: 2022-04-15 22:38:06
Rating: 5
Comment: Always great, well stocked, super clean and friendly fast employees
Name: T*** T******
Date: 2022-03-19 13:51:52
Rating: 5
Comment: Had a gentleman check us out that was absolutely delightful, working to go to medical school. Love that Publix hires all ages, not everyone has parents.
Name: N***** S****
Date: 2022-03-12 17:35:48
Rating: 4
Comment: Clean and very nice, helpful people work here. Only problem is they run out of deli food often on weekends
Name: P**** A******
Date: 2022-02-10 20:00:15
Rating: 4
Comment: It would be good if they provided some packaged baked breads in smaller amounts. I end up throwing a lot out as it goes bad. Otherwise, it is a wonderfully clean store with helpful, knowledgeable employees.
Name: D***** S******
Date: 2022-01-16 19:25:25
Rating: 5
Comment: Great place very family oriented great customer service, they have never let me down
Name: R***** H******
Date: 2021-11-28 16:38:28
Rating: 5
Comment: It may be a bit more expensive but its worth it.If they dont have what youre looking for you can tell customer service and they can order it for you.The service is impeccable. The store is always clean and the shelves stocked.I recommend shopping at Publix Imperial Lakes.
Name: J*** G********
Date: 2021-10-27 17:11:21
Rating: 5
Comment: Very pleasant and helpful staff. Not too crowded on a Saturday evening. They have a nice wine selection, too.
Name: C**** M****
Date: 2021-09-16 19:48:33
Rating: 5
Comment: Always a great place to shop at. Only time you can have an issue is if they ran out or dont sell your item you want but thats everywhere but the good thing is Publix can try and special order the item for you.
Name: D* R*****
Date: 2021-08-11 20:18:16
Rating: 5
Comment: For Publix this location is speedy and efficient during the week. Can be a bit busy Sat and Sun morning. This is a local Publix and serves it designated area, but if you find yourself at that end of Lakeland stop in, you are going to Publix anyways, check out this other side of town location
Name: K****** R***
Date: 2021-07-29 17:07:18
Rating: 5
Comment: I bought a chicken salad with boiled eggs in it oh my it was so fresh and crisp havent had a salad like this in a long time excellent job whoever made it 😌😋
Name: D***** G*******
Date: 2021-07-09 23:47:42
Rating: 5
Comment: Nice clean store. And the associate named Sam Rodriguez was super friendly and respectful. She was a real pleasure and very helpful!
Name: T** W****
Date: 2021-06-15 15:28:47
Rating: 5
Comment: Pleasant, well organized lanes. Well stocked for food and pharmacy items. Great shopping experience.
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Name: S**** M*********
Date: 2021-05-25 04:11:13
Rating: 5
Comment: This is a very nice store is clean with friendly people and make shopping a pleasure. Sandwich Deli is off the chain and you will enjoy anyone from the manager to the employees I just started trying to please you
Name: E*** S****
Date: 2021-04-27 04:20:38
Rating: 5
Comment: Atmosphere seemed calm. Customers, pharmacy and store staff were busy like bees, going at steady pace. More relaxed today just settling in for end of shift. Thank you 💖
Name: S** B***
Date: 2021-04-20 20:24:58
Rating: 4
Comment: I like shopping at this Publix. The associates always friendly and helpful. I give 4 stars because I went to the pharmacy for a covid-19 shot and ask the pharmacist if I could have the shot in my right arm because Im left handed & been told it will make your arm sore, he said no left side, give me the shot put a bandage on my arm and walked away saying nothing. I found out later that other places will give you a choice of which arm you want. I understand this is keeping them very busy and its not what they signed up for, Im sorry for that. I know Covid-19 has turn everyones life upside down but being rude to others is not going to help anyone or make your day any better.
Name: R**** D*****
Date: 2021-03-19 08:36:23
Rating: 5
Comment: Always fast, easy and no waiting in a long line, to get what you need. Nice clean store and very helpful Associates
Name: A** W*******
Date: 2021-01-25 20:08:54
Rating: 5
Comment: Great Publix. My favorite,as I have 3 close by. The employees are always helpful and polite. Its always clean and neat. So glad that this Publix on Shepherd Rd. Is close. Its the best! Thanks Publix! Its also just the right size and well stocked and well run!!!
Name: J*** R******
Date: 2021-01-15 04:34:51
Rating: 5
Comment: I found some of the nicest Tenderloin I have seen in a long time. I havent been in a Publix in 7 months. Wonder clean store. I could actually find things I needed. Thanks Very Satisfied.
Name: H****** H*******
Date: 2020-12-31 23:59:59
Rating: 4
Comment: Madhouse in there tonight! Everyone is always kind and helpful, except in the deli. Seems to be a trend now in any Publix. Miss soft bread, being called honey when I ordered a sub, and just plain patience and kindness.
Name: C***** S******
Date: 2020-12-13 23:06:25
Rating: 5
Comment: I just had the most amazing customer service experience in the pharmacy. Laura was so kind and helpful she worked with me on using the Good Rx discount to help lower the cost of three prescriptions. I told her that I appreciated getting the level of customer service that publix is so well known for.Thank you, Carmen
Name: M****** C****
Date: 2020-11-08 22:52:46
Rating: 5
Comment: Always super nice customer service SAM was amazing and super helpful tonight while checking me out even when a Karen was extremely rude to her. I wish there were more people like Sam out there because she was still really sweet even after that awful lady was mean to her.
Name: J*** G*****
Date: 2020-08-31 21:22:05
Rating: 4
Comment: Nice clean store, well stocked except for a few items... due to oandemic shortages. I would give it 5 stars except many customers werent wearing masks. At other Publix, inside city limits there is much more consistent mask wearing. I wont return to this location until pandemic is over or Polk County Commissioners require use of masks.
Name: t****** s****
Date: 2020-07-27 19:46:44
Rating: 5
Comment: This is one of the best Publix stores. The associates are always helpful and nice. Including the pharmacy staff. They always have the store stocked and it is always clean. The food is the very best including the deli. I feel blessed to have this store in my area ❤️
Name: D** H***
Date: 2020-07-19 13:56:10
Rating: 5
Comment: Always a pleasure to shop there. Very clean, fresh fruits and vegetables. Shelves stocked and almost every single item is right where it should be...
Name: A***** C
Date: 2020-05-26 11:27:22
Rating: 4
Comment: Out of all the departments the only area I ever have a problam with is their Pharmacy. Their baggers leave something to be desired as well, however; my chief complain is with the ineptitude of the pharmacy. There is always a wait no matter what time of day I could go to pick up meds. They are unsympathetic to a refill that may be expiring that day and you will need your dose first thing the next morning. Its not a lot but enough to make the little things all add up.
Name: M***** H*****
Date: 2020-03-12 04:40:17
Rating: 5
Comment: I went here two nights in a row for produce and both nights the area was closed. The second night they were waxing the floor. The person waxing took my basket and asked what I was looking for. He pretty much did my shopping. Above and beyond.
Name: P***** C*******
Date: 2019-04-16 23:24:00
Rating: 5
Comment: Best as far as clean and fully organized ! But why put the pharmacy directly in front of the stock room like a unwanted step child ? You buried it in the back that i get but no lets punish them as well put them in the corner ! When waiting for a anything at the Pharmacy you have to be alert and apoligetic because you are in the way !
Name: L***** B*****
Date: 2019-04-07 01:40:57
Rating: 5
Comment: The Publix market in Shepherd Rd. is my favorite place for almost everything. It is always very clean, staff is always very helpful and professional. This store should be the model for all others to follow. Neat, orderly, shelves always stocked, plenty if sales and buy one get one items. Shopping there is always a pleasure.
Name: M******* S*****
Date: 2019-02-04 01:48:07
Rating: 5
Comment: They were amazing. The manager was there all day. He said he was not leaving his people. Then they pulled someone feom another dept to help. Well organized store. Thank you for all you do.
Name: A****** R*******
Date: 2019-01-11 16:26:21
Rating: 5
Comment: Shout out to Jessy the Deli Manager! Went out of his way to make our experience amazing! Saw my wife carrying a cake and asked her if she needed a cart. Stopped what he was doing to go and get a cart for my wife and did it with a smile! Fantastic!
Name: T** W****
Date: 2018-11-14 19:55:37
Rating: 5
Comment: Last winter, this store carried a particular style of Hofmanns hot dog. They have stopped carrying it this winter. I inquired about it at the meatcase with a Publix employee. He said that if the product was still made, I could stop at the service desk and they could order it for me. I did just that and they cheerfully ordered it for me. I was truly impressed. A great store!
Name: K***** W******
Date: 2018-10-22 15:46:44
Rating: 5
Comment: A-M-A-Z-I-N-G!!!!!!! Love this store. Staff is extra courteous and very professional and on point with their customer service. I appreciate you all and your deliciously addictive chicken tenders.
Name: R** H*****
Date: 2018-10-11 14:14:21
Rating: 5
Comment: I was thoroughly amazed by this store. I have been in a lot of the Publix stores but the staff went out of their way to greet you, smile and ask if you needed any help. They seem to enjoy their job very much and are very proud of their store.
Name: P** B*****
Date: 2018-09-22 02:44:11
Rating: 4
Comment: Nice place, clean easy to find items. Friendly staff
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Name: W F******
Date: 2018-07-19 21:39:27
Rating: 5
Comment: A nice and relaxing place to shop with plenty of friendly and helpful employees to assist you. The deli counter is very clean and well run. The shelves are all stocked properly and there are no missing products.
Name: M*** P*******
Date: 2018-06-29 02:07:25
Rating: 5
Comment: Publix are generally clean, well stocked and well staffed with friendly knowledgeable employees. This one was no different, and though its small than three one I generally frequent, I feel it had better produce and was definitely not as crowded. Reasonable check out lines, a plus. The results of our stop, Roasted avocado capresé salads. Delicious.
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Name: G**** F**
Date: 2018-06-10 01:43:32
Rating: 5
Comment: Superior service, extremely clean, excellent products! Publix cant be beat in Florida. Just know that this is one of the smaller Publix locations, so a full range of their products is not available here. They do have a Pharmacy and Liquor Store, though.
Name: T**** J*******
Date: 2018-04-13 13:10:33
Rating: 5
Comment: The women in the bakery were incredibly helpful. I only have 24 hours until my daughters baby shower and my cake from another company fell through. I walked in and in less than 5 minutes had a great cake selection that will be ready in the morning. The store is always very clean, which I appreciate. The cashiers are friendly, and the baggers offer to carry my groceries to my car. I love this Publix.
Name: B*** S********
Date: 2018-03-13 20:24:39
Rating: 5
Comment: Publix has customer service down perfectly. Friendly employees....helpful. Clean store. Had a couple items come up wrong. On receipt....was given entire amount back. Appreciate that very much .
Name: C********* P*****
Date: 2018-02-23 20:41:04
Rating: 5
Comment: We enjoy this Publix, the associates are very kind and helping. Today we visited and Bobby helped is out on finding information about a promotion that we heard about. He was so helpful even though he was busy stocking up the shelves. He went out of his way to get an answer for us. I thank God for people like him, who actually care. Thanks again Bobby and all of Publix!!!
Name: �*******
Date: 2018-01-05 02:43:06
Rating: 5
Comment: Really good location and the service is great. Tho locals seen to but like to park correct. But thats not the fault of this location. I have been coming here allot recently
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Name: A**** W****
Date: 2017-09-23 17:20:51
Rating: 5
Comment: Publix always does a super job, but during and after the recent storm all of the stores in my area and all of the Publix staff went far beyond the expected! It had to be tough on each employee(given the fact they all had their own problems to deal with) but they still gave it all by being so patient, considerate and hard working before and after the hurricane.❤
Name: C**** W*****
Date: 2017-05-03 12:40:59
Rating: 5
Comment: I absolutely love this Publix! It is very clean and up to date. The deli employees are wonderful. They create awesome subs! If they do not carry something they will get it for you.
Name: A***** B*******
Date: 2015-11-25 11:55:22
Rating: 5
Comment: Always a pleasure. I did the cost comparison between Publix & Walmart and Publix won! So much better than Walmart and this Publix store is always friendly and helpful. Ive been shopping here for 5+ years and never a bad experience. Ive had a few upsets with the Pharmacy but nothing that would make me stop shopping here. Job well done!!
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